I went to the sagar ratna on 1st dec'2018 in sarojini nagar, i had ordered number of items at 1:47 pm along with 2 filter coffee. I had not received coffee till 2:30 pm and when following up with the waiter ans restaurant they misbehaved saying that what we can do it takes time to prepare these things. Also, when i asked for the explanation he said that he don't like to share. You got your coffee now u can have it and pay the bill. This is really disgusting as with so much name of this chain in the market. The way employee treat the customers that is not correct. We pay for good services and food but thing is our get wasted due to this.
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