Sahakari Bhandar — I'm complaining because they disagreed to take feedback.

Address:

Shop No. 8 to 18, Padmashree CHS Ltd,Opp St. Francis School, 401 202, 100 Feet Rd, Vasai West, Vasai-Virar, 401202

On 14/12/2020 I was speaking to the next senior authority- Mr.Sudip after store manager, since store manager was not available .
1- I faced the same issue 3rd time were i stand in queue at the billing counter & billing personnel irrespective to any acknowledgement would leave the counter for some personal reason & ask the customer to move to another queue. So we have to start over, stand at the never ending queue again, i wanted to share the same feedback but no acknowledgment whatsoever.
2- The offer chart & the selling price on the bill always differs, when we insist on checking they play blame game saying it was put up by an junior by-mistakenly. For. eg while was purchasing milk pouches they offer chart said buy 1 & get 1 free, but I was charged MRP*2, insisted them to check, they started creating scene by calling junior personnel & blamed them to put an old chart.
3- Every time I visit or even pass by the mart, I always witness quarrels among staffs, it is very pathetic to see these people argument & name call each other also the language by used by them is harsh, foul, abusive words.

I wanted to give a written feedback about the same to store manger since store manger was not available I turned to Mr. Sudip the next senior authority available, when conveyed the same feedback t him verbally & asked to make a note about the same, he denied it, he stared arguing with me in front of the whole store & made a scene .
&
rejected my request to take feedback & asked me
"If I have Any complaint at that moment regarding my purchase"
If NO then I may leave".

I held Shakari Bhandar to hire such abusive employees at store who have no soft skills who doesn't know how to speak to a lady.
I want charges to be taken against Mr. Sudip for verbal violence.