Sahara India Pariwar — death claim after maturity

Address:

Old Karimganj, Road no-2, Gali no-5, Gaya, Bihar, Gaya, Bihar, 823001

Dear air,
I opened an account in the name of my mother, now she's no more. So, i claimed for the maturity in the month of february 2019. But still it's pending. I regularly visit local office in my place & i get the same reply from the official that its in process. How long will it take to clear it.

Please reach me as soon as possible.

Regards