Sahara India Pariwar — Death help advice has come to the concerned branch but they are declining payment

Address:

AT- BARAHAT, ISHIPUR DISTRICT BHAGALPUR BIHAR 813206

My father LATE RAVINDRA KUMAR SAH was a worker of SAHARA INDIA PARIWAR from the year[protected]. His Agency Code no was[protected] and Branch code 2016.
After his death we were provided with death help benefits and the advice for the same reached the branch but they declined payment in 2019 december and ultimately the advice got lapsed. After that again application for re issue of advice was raised and after one year again the advice reached in the branch office in january. After repeated request they are declining the payment saying there is no money. Pls look into the matter as soon as possible.