Sahara India Pariwar — Redemption of Matured fixed deposit delayed over two months

Address:

Choudhary bazar, cuttack, Odisha, near Chandi mandira

My father made a fixed deposit under the plan "Sahara Golden Double" in Cuttack, Choudhary bazar, Odisha branch. After maturity, we applied for redemption of the maturity amount by submitting a application along with xerox copy of fixed deposit certificate. But more than a month there is no answer when contacted by telephone and went over to the office to ask for the same, manager presiding the cuttack, choudhary bazar office said we sent your application and waiting for fund to come. My mother in law is going through cancer treatment and we require this fund for this purpose. Our application also having this proof but don't know why Sahara is holding money of needy people. Please suggest possible action we can take for this organization.