Sahara Q Gold Mart Limited — non payment of maturity amount

I have purchased a gold bond under sahara q gold mart limited scheme on dt.03.8.12 for 5 years. This was matured on 03.8.17. I had purchased this at your branch dhaka of bihar. Branch code -1321. The details are as follows.
Receipt no.[[protected]]
Sr. No. [[protected]]
Introducer - mr. Harendra sah
Booking id - [[protected]]
Particular - advance book/purchase on gold bank (Single)- sqgml
Booked gold quantity-15.700gm
Booked gold value - rd. 45216/-
Discount amount-rs.16956/-
Amount paid-rs.28260/-
Hologram no.[[protected]]
Branch manager code[1321]
I have deposited all the required documents to the branch convened on 30.8.17.
But till date no action has been taken for payment of my maturity amount.
This is for favour of yor kind information and necessary action.

Best regards

Mrs. Renu devi
Mob. No. [[protected]]
Email-id - [protected]@yahoo.com