Sainik Welfare Organization India [Swo] — refund against plot

Address:

409 block C, veer awas, sector 18 A, dawarka, 110078

Sir i had booked a plot from swo india through www swo.co.in the year of 2014 at new jail road shingho defence enclave malahaar lucknow but i did get any allotment of plot as directed by swo i fill refund form and swo get my form on date 8 oct 2015. I contacted many tims by phone but didn't get proper reply.
Booking no is cb/luck/03/082. So plz help