[Resolved]  Samusung — samsung galaxy j6 display issue (color patch)

Address:East Godavari, Andhra Pradesh

Hello samsung,

In my current purchase (Samsung galaxy j6, bought on 2 sep 2019) i am facing an issue where i can see a purple-pink color at the top of my screen (About 1cmx1cm and increasing!). Its growing in size day by day.

As my phone is under warranty i went to authorized service center at ss communications (Beside sarada theatre) in kakinada. They saw and told me that this is disply problem that's why it is not covered under warranty. He is given me an estimate of approx. 3500 rs. To repair the handset, before 1 week valume buttons are not working i went to authorized service center and they are solved my that. Know that i am very careful with my phone there is not a single scratch on my phone. I handle it with proper care. This must be some manufacturing defect.

My phone is in warranty and it should be repaired for free. I am attaching all the proofs here.

Regards,
M k rao
[protected]
[protected]
+4 photos
Was this information helpful?
No (0)
Yes (0)
May 27, 2019
Complaint marked as Resolved 
.Sorry, purchase Date 02 SEP 2018
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Kakinada
    Andhra Pradesh
    India
    File a Complaint