[Resolved]  SandsShoppingHub — no response after payment

Address: Srinagar, Jammu and Kashmir

dear Sir on 27th May, 2014 I got a call from you that i need to make payment of Rs. 6999 and i will be getting a samsung galaxy note - 2 plus some more additional gifts. I was told that the amount would be refunded back into my account within 24 hrs and it was only for verification and that I can make the same payment after i receive the samsung note - 2 within one month. I made the payment of Rs. 6999 but neither was the money refunded nor did i receive the products. all efforts to call you on phone failed. Kindly redress my grievance at the earliest before i take you to consumer court and bring the culprits to book. I am also pasting the mail that i received from yu on May 29, 2014. Please read: Dear Customer, Thank you for providing us the opportunity to serve you better We are pleased to convey that you have completed Payment of Rs. 6, 999 successfully and the Management has taken the unanimous decision to make you a Privilege customer of Sands Shopping Hub On 27th April, 2014 you did the payment of 6, 999, you have been confirmed to receive the package from us with in 22-26 working days . Products are mentioned below One Branded Suit Length One Numero Uno Wrist Watch One Holiday Voucher One Rebook Duffle Bag Your Assured Gift as Committed: One 14 Carat Gold Plated Jewellery Set All other terms and conditions mentioned in Our website will remain the same. Please signify your acceptance of the terms and conditions by signing this confirmation letter and returning it to me with in 12 -24 hrs, Unless we will not receive the confirmation letter from you order will not processed & automatically it will be cancel If you have any doubts or queries, do not hesitate to discuss it with our manager or supervisor. Sands Shopping Hub congratulates you on your confirmation and wishes you well in your position. Sincerely, - Note: Kindly do not send any mail on [protected]@sandsshoppinhub.com, as we would not be able to receive any mails on this Mail ID. If you desire further communication or have any query kindly contact us on [protected]@sandsshoppinghub.com. -- Thanks & Regards :~ Team Sands Shopping Hub Web : www.sandsshoppinghub.com Cont. No. :[protected]