This is regarding Order ID 3125295. I placed the order through the Sanfe website on June 2, and the order was confirmed immediately. However, as of today, the product has neither been shipped nor delivered.
On June 22, I was informed that the seller had cancelled the shipment. However, even after that update, the order has still not been shipped.
I have been following up regularly with your customer support, but for the past two days, I have not received any response to my emails. There has been no progress with the shipment, and despite my repeated requests, you are also unwilling to process a refund to my bank account. Was this information helpful? | 
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