Sangeetha Mobiles — Didn't return the insurance money

Address:

Bangalore

Hello I have bought C25Y REALME mobile on date 02/05/2022.And mean while I even claimed money back gurantee by paying 1500/- rs.

And while we are claiming they said after 1 year if the phone didn't get damaged we can get our clqaimed money back in any of Sangeetha stores in India.

As I m living in Sindhanur (Raichur dt: Karnataka state) after 1 year we went to the Sangeetha store in Sindhanur to unclaim. Bt the people's working there said us to come after 10 days and if we go after 10 days they said to come again after 15 days.

After being tired we started questioning them and later they said to call the Sangeetha store where we actually bought our phone.

And later we called the Sangeetha store where we purchased our mobile.. And I explained the issue I have faced to them. And then I got the unclaimed money back to the Sangeetha wallet but it was exceptional to the accessories.

So this is the problem I have faced and mean while the claim thing was expired.

I kindly request you to give us the exception on accessories so that I can buy accessories on that claimed money.