Writing this after the worst experience from both Sangeetha and Apple.Purchased product from Sangeetha iPhone 13 128gb on Last Thursday 13th and I noticed there is slight chip off in flash light glass.
#SangeethaMobiles
@SangeethaMobile @Apple
I had went to put screen guard I got to know there is manufacturing defect. Sangeetha is stating that to get job sheet and once I reached out apple they are charging me 1400rs to get that and adding to it they will provide as physical damage but it’s not
@SangeethaMobile @Apple there is slight damage and now apple is stating that it doesn’t comes under warranty. But any person can see there is no single scratch or dent on the mobile. I am awaiting for the proper resolution either to refund or for the replacement of new mobile
@SangeethaMobile @Apple kindly provide proper resolution and the customer care department is worst and I am facing challenges from 4days already. Still there is no proper resolution kindly escalate the issue and understand the scenario .
I have bought in Nandini Layout ( saraswathipuram store )
The store manager only saying it’s a defective product, why don’t you guys refund or replacement of phone
Contact me :- [protected]@gmail.com
Phone number :- [protected]
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