I purchased a galaxy s7 edge mobile phone today the 23rd of january 2017 from sangeetha mobile store in koramangala 7th block in bangalore (opposite to airtel office). i was charged around 67000.00 for the phone and was assured that they will exchange my old phone a galaxy note 4 and give me rs 10, 000 in exchange, prior to me buying the new phone they checked the old phone and confirmed they will pay me the 10 k but after i purchased the new phone they again did some more inspection on the phone and said they will not take my old phone and refused to give me 10k back, they said that phone kept restarting and had technical problems due to which they cannot take it, though they had checked the phone before and assured me the 10k exchange. i protested and called them out for their malpractice upon which employeed at the store ganged up on me and threw me out. this was a nightmarish experience and i am going to consumer court due to unproffesional and rude behaviour from them.
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