Sangeetha Mobiles — IPhone 11/collecting additional charges in the name of protection plan without giving any information about it and without my cons

Address:

Sangeetha mobiles, Hydernagar, Hyderabad

I purchased a IPhone 11 at Sangeetha mobiles, Kukatpally branch on 3/8/21.
They collected Rs.3049/- as protection plan which should be optional, saying that it is mandatory.
They have not shown this amount in the original price which was shown as Rs.50990/-
They have not mentioned the so-called PROTECTION PLAN amount in the invoice also (Invoice is enclosed, which is self-explanatory) There are no terms and conditions mentioned for the Protection Plan.

My grivience is -The Protection Plan charges which should be optional are collected in a dubious.
Hence, I submit that arrange for refund of Protection Plan charges, as I don’t want to opt for the same.
Thanking you,
Yours Faithfully,
Dr.GSK SEKHAR
Mobile no.[protected]
Address:
Plot no.956, Pragathinagar, Quthbullapur mandal, HYDERABAD-500090
Telangana

Details of purchase:
Order ID : SAN[protected]
Order Date :[protected]