Sangeetha Mobiles — mobile not delivered

Richa888

Address:

Sangeetha Mobiles Pvt. Ltd. #1183, 22nd 'A' Cross, 30th Main, Near KIMS Banashankari 2nd Stage, Bengaluru-560070

I ordered the mobile on sangeeta mobiles webesite on monday (04-may-2020) and the website has confirmed 2 hours delivery
I understand covid19 can cause delays but today its friday and my product comes in 2 hours delivery as there promise but nothing received as off now

I have tried contacting the customer case number atleast 20 times and have not got any proper response. All i hear is we will get back to you

My phone is broken if they can not deliver then please do not promise. The worst part is am not able even track if my mobile will be delivered or not

Right now am not sure if i have lost rs15k already or i will get any refund since there is no answer to my queries

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Sangeetha Mobiles customer support has been notified about the posted complaint.