Sangeetha Mobiles — Refund amount not received!!

Address:

No 1183, Near Kims College Signal, 22nd A Cross, 30th Main, Banashankari 2nd Stage-560070

I have ordered Realme 10 pro+ GB Ram and 128 GB storage mobile from sangeethamobiles.com online on 15th January 2023. I was expected a delivery on 18th January 2023. But I haven't received the delivery. So I have called the Customer care mobile number and they told me that the mobile is not in stock. So I have cancelled the mobile and asked for the refund. The refund has been initiated as per the confirmation of the mail from the Sangeetha Support team. I did not received the amount yet. I have mailed them over 300 times and called them over 100 times. While the emails were not relpied, the people from the customer care told me to wait until the end of the day to get a callback. I did not receive any callbacks. I have paid Rs.25, 999. My order ID is 133364.