Sangeetha Mobiles — Refund Money for my defective product

Website:

sangeethamobiles.com

Hello My name is Riyaz kannan, I bought soundcore liberty air 2 tws from their online store on 30th March, it was a defective product so I returned that to their offline store and asked for a replacement, and after that I've been calling them daily for an update, they kept on telling we'll call you back once we confirm stock availability but after 10 days they said we couldn't arrange the replacement and I said it's okay just refund my money so that I can buy someother product, and they again started doing the same thing not replying to the email, not responding to the call well, their customers service worst to the core Iam writing this complaint so that they refund my money as soon as possible.