Sangeetha Mobiles — Refund not provided for the reimburse damage protection

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I have bought the mobile on 30-Jan-2023 with the repair and reimburse damage protection plan and the seller has informed that the reimbursement can be done after one year in the near by sangeetha mobile store. But when I visited the nearby store they have informed that the check needs to be claimed within one year. I request you to look into the issue and provide reimbursement.
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    +91 84 3111 2345
    +91 80 4939 7000
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    #1183, 22nd A Cross, 30th Main, Banashankari 2nd Stage, Bangalore, Karnataka, India - 560070
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