Dear Consumer Complaints Team,
I am writing to formally request the cancellation of my order and initiation of a full refund due to prolonged delay and unsatisfactory customer support.
Product Ordered: Apple iPhone 15 – 256 GB – Blue
Order Number: [Your Order Number]
Order Date: [Order Date]
My order has been delayed for the past 8 days without any proper update or confirmed delivery timeline. I have contacted customer support multiple times regarding this issue. However, instead of a clear resolution, I was informed that I would either receive a ₹500/₹1000 coupon or be offered a different color variant of the Apple iPhone 15.
Due to the lack of clarity, continuous delay, and poor customer support, I am no longer willing to continue with this order. The alternatives suggested were neither clearly communicated nor acceptable to me.
Therefore, I kindly request you to cancel my order immediately and initiate a full refund to my original mode of payment, without any deductions or charges.
Please confirm the cancellation and refund details at the earliest. Let me know if any further information is required from my side.
I look forward to your prompt action and resolution of this matter. Was this information helpful? | 
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