Address: | 560009 | Website: | www.sangeethamobiles.com |
Hi,
This complaint is directed towards sangeetha mobile store.
i have given my sony xperia m4 aqua phone under externernal warranty like 35 days back. my cell was having some issue with microphone so i handover it in sangeetha mobile store kumaraswamy layout bangalore, store manager did diagnosing test and he have written on invoice just microphone is not working rest of phone is in working condition. after calling again and again for more than 30 days those guys told me my phone have some physical damage so it cant be repair under extended warranty for that i said its okay but right now i m not ready for that so i asked them to return my phone back so when i went to collect phone it was full dead it was not even turning ON.. these people gave me dead body of my phone at least they should have given it in a same condition as ive submitted .now what should i do??
1) mobile imei no. [protected] / invoice no SI/N9/1121
2) happiness pack / invoice no RDI/N9/379
3) mobile submitted on (02/09/16) in working condition (mentioned by store manager on invoice)
4) received on service center (sms 20/09/16)
5) someone was using my phone i got some onedrive sms on (26/09/16 & 02/10/16) that means it was working til 2nd oct
6) collected my phone in dead conditions (04/10/16) from sangeetha mobile store kumaraswamy layout
when i called service center guy ([protected]) he said phone was dead and tempered condition when he received
that means sangeetha mobile store people tampered n might be replaced some of components of my phone and cheated me so now i what my mobile in working condition as i have submitted or compensation.
prasad deshmukh
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