Sanjeev Kumar — Amount blocked

Address:

New Delhi, Delhi

Rbi governor, rbi ombudsman
Reserve bank of india, reserve bank of india
Mumbai delhi

Icici manager, general manager
Icici bank icici bank ltd
Naya bazar, delhi head office, mumbai

Mr. Vinayak m more, principal nodal officer,
Icici bank ltd., icici bank towers,
Bandra kurla complex, bandra (East), mumbai 400051.

Saurabh singh,
Senior general manager head - customer service mumbai

Sub:complaints of icici bank manager, naya bazar, delhi, ifsc code icici0000316
Ref no account no:[protected] name:shiv sales corporation

Dear sir,
I was operating said account in the said bank, but this manager was stopped business activity in my account and closed the account immediately. He has not given any opportunity being heard to me. Manager has blame me that kyc norms not completed, whereas i have given all the documents to him but he was saying, we are not satisfied with your business activity and he has issued one pay order to me for the balance amount rs 467408.83
Sir, i was the proprietor of this account and i have started the new business under the title name shiv sales corporation and manager has closed the account without intimate to me, if he will intimate to me than i can withdrawn my balance amount but he has not given me the opportunity of being heard, this is very unjustice with me and my amount has been blocked due to his confronting nature.
I have discuss with him so many time that this was my single account in your bank, i have started the new business and i have no other account in any other bank under the same title name.
I have requested with him so many times, please issue the pay order in my personal name instead of firm title name so that i can clear the same in my saving account but this manager is not co-operating and not ready to listen anything and showing dadagiri and heaving confronting nature.
Sir, this is very heavy amount for me. My rs 467408.83 has been blocked due to confronting nature and misbehaves of the manager. Please co-operate and assist me. Please issue the pay order in my personal name instead of my firm’s name. I was the proprietor of this firm. My all personal documents i have given to him at the time of opening the account.
Please send me the rules and regulation of your bank at the time of opening and closing of accounts and what is the powers of manager also so that i can read the same, whether he is doing wrong or right, i can see and read.
I am demanding the pay order in my personal name instead firm’s title name, what is wrong in this? I am asking question with gm icici, rbi governor and rbi ombudsman. Where it is written in the banking rule and icici bank rules that pay order will be in the name of firm name and it will not be issue in the proprietor’s name. Please show me in writing your rules of the bank. Your manager is doing as they want even they have not knowledge of the law, they are not thinking that there is a loss to any personal due to his confronting nature. Give in writing that i am demanding wrong.
I am asking with you, if any manager is not satisfied with the kyc compliance, he will closed the account immediately without asking with the proprietor, wheares the other account is continue running in the same branch just like my activity. I can send the list of numbers of accounts on demand.
Please send me the rules of the bank as early as possible otherwise matter will be sent to the consumer form, media and for other legal remedy. How the branch manager is showing dadagiri and doing the against the rules of the bank, please sent me your rules of your bank so that i can take help of my advocate otherwise issue me the pay order in my personal name along with the interest of blocked period of five months.
Please take the matter in your hands, your quick and prompt action shall be highly appreciated.
Thanking you, yours sincerely,
Date: 18.04.2017 sd\-
Place:delhi sanjeev kumar
Prop shiv sales corporation
B-44, gali no -5,
B-block, khajoori khas, delhi
Phone no. [protected], [protected]