Sansui India Complaints & Reviews

I have sansui 1 ton split ac purchased in jan 2019. My remote is not working and some problem with pcb. I tried to reach to various customer care numbers of sansui, did emails. I am following sansui from last one month. They have not at all online presence to search customer support. It's very frustrating post sales. Please let me get to specific executive of sansui to get service for ac. I will loose warranty period till 9 jan 2020.

My t. V screen is damaged and i called the customer care so he come and check registerd complaint so he talk to me giving money. Rs 1400 and i giving money so he tatlk to me other boy come to repair and i talk ok. He is not come many time i call the customer care giving me many numbers after 1 year he is not come to repair my t. V. So please reply me fast.

I purchased sansui 50 inch smart led from sargam electronics on 28.10.16 with 5 year warranty. Since last 6 months tv is not working. When i called customer care, they refused to repair the tv after i told them purchase date.
Company should repair my tv immediately.
Its company problem that previously videocon was looking their business now jaina india is looking.
I have purchased sansui product not videocon or jaina product

Dear team,
I am very disappointed with your service i filed a complaint regarding my sansui led about one year ago but every time when i get in touch with your executives they said part is not available just wait 15 days and i waited till one year. Now it's my humble request to you solve my query as soon as possible otherwise i have to raise a complaint in consumer court.
Here are the details of my product:
Model number : sansui led sns-40fb
Serial number :[protected]
Name : vivek gaur
Mobile number : [protected]
Address : 20, indira nagar, vikram marg, karnal (Haryana) 132001

Please find the attachment of invoice also.

Hello,
We have purchased sansui refrigerator 3 years ago.ac gas automatically drained from condenser & compressor joint. How could ac gas leakage from condenser joint, it means building quality is very poor. Kindly look into the matter & resolve problems as possible as. Please find attached bill copy & leakage snap for reference.

Regards,
Narendra saindane
[protected]

I have bought the sansui 43' led from my local dealer gunjan radioz on dated 18.10.2017 at the time of purchase the dealer told me that this product is under warranty of 5 years and now when i am getting problem in the display so dealer is saying that sansui company is no more now. Overall the dealer is denying for the service. So my concern is i need solution for this issue as soon as possible we are telling these problems since a month however we are not getting any support from dealer. That's why i am writing this complain from my side to sansui india. For the detail information of the product and other relevant details i am attaching the copy of invoice provided by the dealer. Kindly provide the solution as soon as possible. Looking forward towards your co-operation and support.

Bought a sansui full hd led tv 40inch through flipkart. On the 15th day of installation, no pictures on the screen, only the sound comes. It was a faulty product. Despite several attempts to contact for replacement / service, failed. It's a serious fraudulent activity by the manufacturer and/or the online vendor. I desperately need service or replacement of the product. And seek action against the concerned firms.

TV sound only on and off And display not showing total black seen and only power on and off sound coming from TV
Please provide solution as soon as possible . dish cable not connect .may be this is reason for This required your comment on it as soon as possible
Please arrange a service executive so it can be resolve asap
Thanks and regards
Vinit gaur
[protected]

I have bought the sansui 50' led tv from my local dealer prakash agencies gondia dated[protected] at the time of purchase the dealer told me that this product is under warranty of 5 years and now when i am getting problem in the display that dealer is saying that this can not be fixed. overall the dealer is denying for the service. So my concern is i need solution for this issue as soon as possible. That's why i am writing this complain from my side. For the detail information of the product and other relevant details i am attaching the copy of invoice provided by the dealer. Kindly provide the solution as soon as possible. Looking forward towards your co-operation and support.

Hi
Dear
My self satpal singh singh t i wann purchase led tv 50* inch before 4year from sargam company. Sargam company give m 5 year warranty or 01 bound nd now my complaint about led tv 50*inch speakers is not working last some days. I m all ready do call in customer care. They can’t do any action. We are doing a lots off time cal they cant pick now ur company is close. What about my 5year warranty nd what about 01bound is 24k approx. U take any action immediately otherwise i was complaining fir or case in ur company.
Kindly plz take action fast or change my led or m do action which is really harmful for ur company.
Regard
Satpal singh
[protected]

I have purchased sansui led tv. Seller told me 3 years replacement warranty.
On 5 october 2019 when switched on tv, only on sound comes but no picture on screen. Many times i have made contacts with customer care but no positively response there. The locally service centre reply me that company is no more providing service to the users. Company has gone to bankrupt and there is no hope for positive result. You are requested to please solve the issue and to upgrade services to be a leading brand. Otherwise the situation is very worst for the company image. Please reply me positively and resolve the issue. I hope you take me on priority and resolve the issue on warranty basis.
My mob no. [protected]

— forwarded message —
From: mohan singh
Date: tue, sep 10, 2019, 10:10 am
Subject: sansui led not serviced during warranty period
To:

— forwarded message —
From: mohan singh
Date: tue, sep 10, 2019, 10:04 am
Subject:
To:

I have purchased sansui led tv smc40fb on[protected]. Seller told me 3 years replacement warranty.
On 6 august 2018 when switched on tv only on sound comes but no picture on screen. Many times i have made contacts with customer care but no positively response there. The locally service centre reply me that company is no more providing service to the users. Company has gone to bankrupt and there is no hope for positive result. Many times i lodged the complaint and then i received only a sms having reference no from your side. My complaint had never closed satisfactory and still is pending. Reference no is in attached photo. Only once your locally service centre reach my home and charged me one thousand for their visit but not any solution have done of my issue. I am a great user of sansui since 7-8 years.. I am using an ac and also a refrigerator of sansui brand. But it seems that i will no longer prefer you this way. You are requested to please solve the issue and to upgrade services to be a leading brand. Otherwise the situation is very wrost for the company image. Please reply me positively and resolve the issue. I hope you take me on priority and resolve the issue on warranty basis. Lodged complaint reference no in attachment.
My mob no [protected].

I purchaes a sansui fridge 2 years back and again and again the problem has occurred in last 2 years. I have called the technician thrice to get the issue fixed however the issue is not yet resolved. Last time someone came and changed the compressor as well however it is again stopped working
This is getting repeated again and again and a worst experience buying a sansui product
Kindly arrange for a technician

Sir,
Myself manoj kumar swain, purchased a sansui led tv on july 2017, which have 3 years brand warranty. But it was having display issues from october 2018
. I have registered complain on this regard, on sansui costumer care. Which reference no is [protected]. But after several follow up nothing happened. It is being 12 months i am trying all to resolve the issue. It seems no - one listening to me. Now i am fed-up with this. Please do something

I purchased refrigerator of sansui from next showroom (Naranpura) in ahmedabad in the year of 2015.
I urgently need bill of my refrigerator for my work. The bill generated at the time of purchase is misplaced and the shop from where i brought it is closed down.

Kindly help me and let me know if you need any other information.

Regards,
Dr. Avijit vishnoi
[protected]

Dear team,
I have purchased sansui 50inch led tv on 09/06/2019 with 5 years warranty and now panel and speaker not functioning, i have logged the complaint on 16/04/2019 at skylark enterprises (Authorised sansui service centre) phone no. [protected] they said part in not available and not responding also i have called on toll free but they are saying the company is shutdown.
Request you to provide me full refund inr 36000/-.

I have bought sansui 40 inch led tv in 2015 with 1 plus 4 year extended warranty.
Now i am facing some technical problem with the screen in my tv and the showroom owner provided customer service no. Which is not working. I have send emails before but there was no reply from your side. I also tired being searching for your customer care number they all are not working some says they were bussy and others wrong no. Etc

I own a maruti dezire taxi having sansui meter installed in it. Its gps data is not updated in the portal.
I have to get my taxi fitness certificate but cant, due to not able to pay for dimts fee,
I went to faiz road, offc in delhi, but its manager [protected] is not able to solve my issue and not helping me in this regards,

My taxi no is dl1rtc 1019
Meter imsi num [protected]

Hello sir/madam,

I am using sansui led tv since 5-6 years but now it is not working properly. I had connected the usb to tv and changed mode from tv/av to usb and now it is not changing from usb to av. So, kindly do the needful as soon as possible. We are unable to use our av mode. I want the solution for how to get into av mode.

Thanks,
Manasvi gurav

My name is raj dipakkumar rana
I am from bilimora
I was purchased on 11/11/2015 sansui tv form star refrigeration, chikhali, gujrat on
Few days before some lining is visible on display during tv in running condition
Our tv is under warranty & garranty as per given warranty card from dealer
Kindly please resolve this issue as soon as possible
We waiting for your best revert
Contact number is [protected]