Sansui India Complaints & Reviews

I bought a fully automatic sansui machine from flipkart and delivery boys given us customer care number for complaints but when i made a complaint on that number they are called me and saying that videocon is not longer giving services on behalf of sansui this is completely rubbish i will never but sansui again if my complaint doesnt get resolve in a few days...

This is with respect to an led tv, model no. : sns32hb23caf and serial no.:[protected] that we purchased almost a year back with 3 year warranty, it has stopped working and we complained on customer care several times but no response as they keep saying that parts are not being delivered from company itself. One time a person came for service and took 650/- as service charge but did nothing. This is such a violation of customer care...

Sansui AC was purchased through Flipkart by chandu my cousin. Within the warranty period AC Indore coil unit became unserviceable. Complain was lodged by by cousin from his email Id [protected]@gmail.com bearing Complaint no VIJ[protected] dated 30 Jan 19. Servicing centre personnel came and checked and confirmed the malfunction of coil. They told the coil unit to be replaced, same needs to be received from the company. Till this time the coil...

I bought sansui split ac. AC FAN working properly but not cooling even i kept in 16 c. I think it is problem with its compressor and it is in warranty period. When I called to customer care, he said that Sansui India has been closed and we provide service only in Mumbai. It is really not good. Compressor of AC is in warranty period but who take responsibility for this, isn't Sansui? This is really very bad customer support from Sansui India....

Dear sir, we have purchaced sansui AC on date- 25/03/2018.
As sansui ac is not working properly, there is cooling problem since last 45 days .we tried to contact sansui costomer care, but there is responce from customer care side. Last complent No is .AUR[protected] On date 17/04/2019. we request you to resolve our problem as soon as possible.

Thanking...

regards-

Anil D bagul
...

Hi,

I purchased Sansui Air conditioner in June 2016 and now compressor has stopped working. I have tried to reach Sansui Customer care but no contact details are found on websites. Why companies like Sansui comes into Indian market, sell their products and then forget customers.

Kindly contact me on my email address to provide the service asap....

I had purchased sansui 32 hd led tv - sj32hb on 31.01.2016 from reliance digital at that time it was told to me & also mentioned on the invoice that led is having 5 years comprehensive warranty & because of this reason i had purchased this led. Now when i had called reliance digital customer care they told to contact sansui & when i called sansui they are saying to call reliance or you have to pay the charges. Kindly help where to go....

Dear sir /madam

I parmar devendra would u like to notice that my family are upset about your service regarding of parts of working condition TV no concernt response I am not getting so far.

Therefore I providing details about your service whichever I am getting till now.

Firstly Mr. Sunilbhai from vishal enterprises, vadodara, videocone authorise service center, came at my house on 05.03.19 and...

I have purchased sansui 55 inch tv on 12/12/2015. It is having 7 years warranty. After 2 years there was problem with tv as dead display. For the same issue i gave it for the repair to the shop where i purchased it, i. E. J. D. Electronics, koregaon, satara. Tv is sent to pune sansui office since 9 months. No reply from sansui pune office yet.
Complaint no is pun[protected].
Dealer is also not sure about repair and not providing...

I registered a complain to repair my sansui led tv (Under warranty period) on date[protected]. About 8 months are passed but still complain is not solved. This is highly irresponsible attitude.
Service center (R. K. Care centre, agra) has charged service charges in cash (Cash receipt attached) but saying parts are not available from company.
Solve my problem at your earliest....

I've bought a sansui split ac 1.5 ton, 9 months back with an assurance that my a. C. Will be serviced on time. To my surprise, the nos provided and the email addresses both doesn't seems to have presence.
I am appalled the post sale service and their commitment, never seen a product which dupe their customers the way they do.
Very poor or no service....

I purchased sansui 40 inch led tv in 2015
Now i observed very much noise not able to listen any sound and at the bottom of the screen vertical lines of different colours appears. At the right side of the screen colour fading observed. I request you to sent a service/ repairing person to vijayawada or any person s contact no at vijayawada so that i can repair the tv...

I have purchased the above product i. E.,
Sansui 43f624 dafl led set vide invoice no.- w3324/1819/03751 dated 29/08/2018. But display has stopped working from last few weeks. It is apprehended that there may be some ic issue. Kindly send your representative at the earliest to set right the trouble or suggest other alternative to bring back the set in operational condition
Rgds
B dhol
[protected]
[protected]...

I purchased the above product i. E., sansui 43f624 dafl led set vide invoice no.- w3324/1819/03751 dated 29/08/2018 (Copy attached). But display has stopped working from last few weeks. May be some ic issue. Kindly send your representative at the earliest to set right the trouble or suggest some other alternative to make it operational.
Rgds
B dhol
[protected]
[protected]...

Bought 40 inches led with 3 year warranty from sargam electronics. The display is showing lines in right side after which i lodged a complaint on 04.09.2018 for which a technician visited the site for verification and committed to replace the display within 30 days but even after 6 months there is no response from the company. While calling customer care they are providing the contact details of new concern person every time. Now it is the...

This is to reference for my compliant no. DEL-[protected] Dated 02.11.2018 from my registed mobile no.[protected] against my sansui led tv facing the issue on display problam( dual shade disply).
Engineer came first visited on 6/11/2018 and checked the problem for screen issue which covered under warranty. Same was reported to service center for replacement the same on regular basis.
After that i am regular following on phone...

Hi sir, this is sachin. I bought sansui led 40" two years back. This tv has warranty of 3 years. From last four months it's panel is damaged so i contacted customer services and they asked to submit tv to nearset service center. So i do that. There they are not having panel available with them so they sent tv to aurangabad. From last four months i am continuously following us them for the status but no single person answers me satisfactorily....

I have complained on 23 January 2019, my complain no. is DEL[protected]. I have call many times in company and service center but no one response me, i have call many times in this no. [protected], [protected], [protected], [protected], [protected].
shopkeepeer name is Hari Om Lajwanti Garden
please solve my problem, If my problem no solve it then give me new 32 inches LED Sansui TV. Please solved my problem

Mohan br...

Hello,
I have registered 9, 10 complaints to your indian customer support team but they are not available for any help, rather than they charged me for the service without doing anything. My tv still. Got sucks and still i have paid money to your executive who visited just to see my tv. This is ridiculous behavior from your customer support team, if you guys not taking this seriously i'll have to go consumer court.
I'm. Sending...

Sir i am registered my complaint regarding my sansui led48 on 16/11/2018 after that i handover the led & bill to service centre jammu on 17/11/2018.

After many calls they says me on today this is not service centres mistake company not provide spare parts without spare parts service center not provide service

Please tell me what is my mistake

My product is in warranty period

This...