Sansui India Complaints & Reviews

Dear sir,
I bought a sansui cooler from prakash sales agencies jabalpur before one month,
Its plastic body is having manufacturing defects sso that all athe water is spilling around and cooler is of no use.

I already complained service center. But they didn't shown any response
Kindly insstruct your dealer in jabalpur to replace that cooler.
Thanks

The concerned mobile SANSUI U55 IS NOT CHARGING. Snapdeal is not helpful.
I need a replacement. If this model is not available atleast something that will work has to be sent to me.
I grew up in Singapore (childhood) and has good regard for Japanese items and failed to understand how you could put such poor product in market.
I paid the amount through my Debit Card.

Hi sansui team,

I have an issue on installation of my 1 ton ac after purchase on flipkart.
Some team on behalf of you came to my residence to install the same but during installation the team not listen a single request from available lady at the same time.
They installed ac very near building roof and its fan they installed very near to ground as we requested on safe side as we are living in independent row house.

So we are very unhappy after giving complaint to flip kart not getting proper response.

Cooling of system effected by the same & for fan safety point of view it very risky.

By confusing they have got more charge aslo 2250 +tax etc. But service was very poor.

Sending this complaint direct to you bcoz i ma expecting some support from your side to safe your brand value other wise third party doing wrong things with your customer by misbehaving and falls fitting if you saw my near other company installation who charge only 1200 then you can easily check the difference.

Hope you can under stand my pain and will support me

[protected]
Kulwant singh

I have purchase led tv and we are getting some pitcher quality issued from yesterday night like screen pitcher automaticly convert in white and in 1-2 secound as well as screen. Kindly resolve this issue, your custmor care not responsed properly and also he said samefull thing about sansui (Or lelo sansui) so please resolve the same as soon. We are good cunsumer of sansui we already using sansui appliances since 10 year.

Hi.. My name is paramvir thakur, chandigarh (Ut). I have purchased one sansui led tv 40 inch model smc40hb 21c/cf imei no.[protected] from prince enterprises shop no 1797, dmc sec-38 west chandigarh.. The dealer of shop while purchasing the item had intimated me 5 year warranty of this product.. But when i opened this at home the booklet has printed only 1 year warranty.. I contacted my dealer about this and he further contact ur coustomer cell and they informed to dealer that warranty period is 1+ 2 year and but ur coustomer care attendant was also not sure..
I have been cheated by the dealer by providing wrong description of the product..
It is my request kindly intimate me the exact warranty period of my product as per above detail..
Thanking you
My email id - param. [protected]@gmail.com

Sir, I have bought a 26'' kyuu ten LCT 264/324 on 2007 last year, after installation (Wall Mount) with in one year I face lots of defective problem that very LCD set .
Already your authorized service center sending his expert 4th times in my house and I pay for repairing cost of rupees 10'000 (ten) thousand to your service person
Really that is a very poor experience about your low quality that very LCD set because till now I face the same technical problem as a customer it is tomuch for me .
Sir now I am waiting for your prompt action about in this defective LCD set
Reg.
Smt Subhra Das,
15 Sree Pally Road No-4, Near-Litter Angel School, Kathal Tala, Post-Siliguri
Dist-Jalpaiguri(W.B) Siliguri-07, Phone No-[protected]

I had purchased your company (Sansui) washing machine. By a month ago it developed issue with regard to water flow and searched for direct service center of Sansui and found one is Pondicherry. Raised the issue mentioned above to the Service centre executive and waited for spare part but to my disappointment was told that there is no availability of the desired spare part. This is a very pathetic situation for a Company like yours. Don't know whether India is the place where branded top companies like this loose their quality in the long run.

Dear Sir,


I am Dinesh kumar I have bought a sansui tv led 30 from Kaushik Electronics Co. That is situated address at E-1/21-A Shani Bazar Road shiv ram park nangloi Delhi -41 Dated on 2nd August 2015 I had issue in this led tv not working at all I registered the Complent dated on 5th May 2015 and the Complent reference no is [protected] your person came in two days and he changed the mother board but after the changing it the problem is same and he visited two times but he is unable to solve the problem I am so disappointed and now I decided to refund my money Rs. 20, 500/-(twenty thousand five hundred ) very soon other wise I am going to registered a legal action in consumer court .


Regards

Dinesh Kumar
B-1/ 119 shiv ram park
Nangloi New Delhi 41
M.no [protected]

Dear Sir,

My 32 inchi TV achanak gir gayi hai jisake karan screen tut gayi hai kripaya change ki jaye or repaire ki jaye abhi guarantee men hai.

Address-2204 gali shankar wali masjid khajur gali hanuman prasad katra khushal chandani chowk new delhi.Contact Person Mr. Shikhar Pandey.
m-[protected], [protected]

Ramesh Sharma
Ps to ex MP & Sec AICC
m-[protected], [protected]

Hi,
For your kind attention my reference no is ASA[protected] and i want to inform you that my problem is still persists, after the servicing for leakage yesterday on 28th april 2016 it runs 10 hour and same issue arise again no cooling at 16 degree temperature .

I don't want any type excuse this time, the product has manufacturing fault after servicing same issue is there .
Neither flipkart nor Sansui is taking the responsibility, the product is completely faulty it will not work after service also .please arrange for permanent solution by tomorrow or arrange for replacement of that product.


Aside to ceo i didn't expected this type of sales and service for products from a big company .

There is some level of irritation and patience and i lost all those .

Please look into this matter. .


Regards,
Monir
[protected]

Dear sir this coustmer name is
Machindra kondiba jogdand
At/p prashant nagar ambajogai
Tq ambajogai
Dist beed
Mob no [protected]

First, this is not complaint, but my frustration form.

I have purchased led tv - smc40hb21c on 15-mar-2016 (What a bad day it was, i purchased sansui tv - worst decision made)

From day-1 hiss sound is coming from speakers and not used tv until today. It is there unused for almost a month.

No installation until i called service center on 5-apr-2016 and raised a complaint - che[protected].

Service person told me that a board need to be replaced. He said it will take 4 days for part to come (It should be 9-apr-2016).

He called only once during this time and i could not attend the call so he is not turned up.

From that day (I.E. 10-apr-2016), i am calling every day to see my luck that tv get repaired. He always says, he is busy and he will come tomorrow.

Today it is 19-apr-2016, tv is not working at the same time it is not repaired,

I have already frustrated because of hiss sound on day-1 and this is definitely annoying.

How do you feel if you buy a product worth 26, 000 rupees and not working and not repaired and it is there in as garbage in home.

Once again, the biggest mistake i have made by buying sansui product.

Please don't ruin japanese quality name with your stupid products and service.

I persuaded your local office in vadodara for complaint with display panel and requested for repair or sparepart replacement at reasonable rate with back to back warranty. But to my shock charges for display panel given is on higher side without commitment for back to back warranty. Even outside display doesn't have even small scratch but your office is claiming that it's our fault and rejected claim. Even I request for reasonable rate as only its 11 months now from date of purchase. Your vadodara team is not responding with proper solution and charging too high. Even they are commiting for back to back warranty for replaced part. I don't understand such policy. Request you to take immediate action so that I can get genuine part at reasonable rate with warranty. This is my first purchase of your brand and if such behaviour from your local team and policies will not allow me to repurchase your product and will be only bad mouth.

I purchased sansui washing machine machine on 26/12/2105. Model mvp71948 through flipkart invoice no mum_bhi_ 0l[protected].
This machine has never worked properly since day one.The machine stops midway during the cycle. Several complaints have been made. The technician comes does some thing and again within a day or so the same problem comes.
Please ensure that a proper person comes and resolves the problem at the earliest.
If not please give a replacement for the machine.
The level of sansui after sales service is disappointing.

Hi sir,

I have sansui "u30" mobile phone, its working some time fine but now iam
Faces the following problem.
1:- when i am on the call i can't licen clear sound from the other side, may be it could be a speaker problem .
2:- and the second one is battery problem . I am do not use the multimedia application and the other function of these phone, the after that the phone battery back up is not then 2 or 3hrs..

Hello,

My Sansui 1 ton split ac is Stopped cooling, I bought that before 1month, and installation is done by 3rd party, and ac is stopped cooling after 1 month,
so service person from Sansui told me.. if installation is done by 3rd party then we will not service to you because I'll get nothing in that and its my loss.

What rubbish... if installation was not done properly then how it was giving cooling for a month.

need help from Sansui.

Hi team,

I have purchase sansui direct cool single door
Refrigerator 80 l on[protected]. It is making too much noise. Kindly send your engineer and fix it asap or i am planning to return it to flipkart.

Refrigerators
Fsn:
Rfre94r3eduhhkun
Wid: vn29939
[imei/serial no: [protected]

Regards,
Sanjeev kumar.
M: [protected]

I have been purchase led TV model no LEDTVSMC32HB07CKF of your brand on dated 27/03/16 from Jayanti Electronics MI road Jaipur Rajasthan but the one side tv table stand socket is missing, due to this fault I am suffering a lot of problem. Please provide me service for rectify my problem as earliest. My mobile no is [protected], & [protected] and address- Name Dhiraj Kumar, plot no- 73, krishi Nagar, near MPS school sector- 05, pratap Nagar, Jaipur, state- Rajasthan pin- 302033.

Hi, i have purchased sansui led tv(smc-50fh) from sargam electronics preet vihar(invoice no.010912) with 3 years of warranty. After few days installation of tv we have noticed there is small black spot on tv. We have registered the complaint in sansui and when people came from company they said you have to pay for this services. I told them that this thing is in warranty they said we do not cover this thing in warranty. There is a guy manish(mob [protected])in sargam electronics who straight forward told we cannot help you in this.

Please look into this matter, i have already complained n number of times.

Hi i am using the samsung r3 model mobile for 2 years and facing an problem what means data cable is not working on system
and also battery backup is not well not even standing for 1 day
for charging purpose also the data cable not working
its looking very well and also my mobile is now switch offed due to low battery
INCIDENT DATE- 29/03/2016 - 11:00 - 12:50
MOBILE MODEL - SANSUI R3 BLACK
IMEI NUMBER - sim1 [protected]
sim2 [protected]