Sansui India Complaints & Reviews

Dear Sir, hello, I am Anoop Kumar, I bought this product on 3 November 2020. it suddenly stopped while using, want to make a complaint and warranty claim for this product. I have got 2 years warranty while buying this product or How can we show our product at the service center in Lucknow. and below invoice bill -

I have purchased a cooler from Flipkart on date 30-Apr-2021.
Now it's not working, kindly align Field engineer at my add to check.

MY ADD

360/20, Goli no 1, Appolo gali, Shanti nagar, Rajiv chowk, sector 10, Gurugram, Gurugram, Haryana - 122001

Product details
Sansui 50 L Window Air Cooler
Air Coolers FSN: AICGFHCS3R8RSD7Y
HSN/SAC: 84796000

I have bought a cooler from flipcart products details given below
Purchased date is 30-Apr-2021
Sansui 50 L Window Air Cooler
FSN: AICGFHCS3R8RSD7Y
HSN/SAC: 84796000

Kindly raise a ticket and align engineer to check
MY ADD- Prabhat kumar nath 360/20
Goli no 1, Appolo gali, Shanti nagar, Rajiv chowk, sector 10, Gurugram, Pin 122001

I purchased Sansui led tv model no. SMC40HB21C
MY CERTIFICATE no.40SMC024214
date of purchase 22/6/16
From Bala ji T.V. centre .
Now shope owner is saying he can't do.

In the two room heater bought by flipkart on the company Sansui is not working properly the issue is in both heater the heating buld is not glowing properly, in that one is very damaged the issue is the heater is been opened and the marks bee opened can be seen on it, so I request you to service the product and give....

We have purchased a 55 inches Sansui LED TV under JDUL 2015 offer from Shri Sainath Agencies, Chikhli. As our certificate got maturity and they have promised to give the redeem for worth Rs 29500. As per their guidelines we surfed their official website, but we are unable to find those JDUL links in their official website. Kindly guide us how to redeem this Bond.

I, Pramod kumar, (Add - Vikas nagar, State – Rajasthan, District –Bharatpur) has purchased Sansui Led Smc 40 Hb TV (Serial No –[[protected]] on dated 31th March, 2016 from Shri Electronics, Bada Bazar, Laxman Mandir, Bharatpur (Raj.).

The Sansui Led Tv (Model No – SMC40HB21CKF) which I have been purchased under Jitna do utna lo – 2015 consumer offer, that has offered me to avail Rs. 20700/- redemption on next purchase of any KAIL limited product on completion of 4 years and 11 months from date of current purchase. I have received JDUL Entitlement Certificate (Serial No – 40SMC013975) after purchasing of the above-mentioned Sansui Led Tv. As on date the JDUL Entitlement Certificate which I have been received, will be matured to avail Rs. 20700/- redemption on next purchase of any KAIL limited product. I have been approached the above-mentioned local dealer and deliberated to avail the redemption benefit of JDUL Entitlement Certificate, the dealer has not responded well and simply deprived of the issue.

Nevertheless, I have been trying to visit the official website www.sansui-india.com to avail redemption, the provided official website in JDUL Entitlement Certificate has been displaying “This site can’t be reached” / No information is available for this page. The local dealer has denied and official website not responding well this puts me in awkward / destitute situation. There are plenty of customers are out there in India, who have been purchased Sansui products under this scheme hoping to avail redemption on next purchase of home appliances, now they are totally helpless.

Kindly look into the above issue and do the needful on priority.

Enclosure - Invoice & JDUL Entitlement Certificate.

I, Pramod kumar, (Add - Vikas nagar, State – Rajasthan, District –Bharatpur, Email - [protected]@gmail.com) has purchased Sansui Led Smc 40 Hb TV (Serial No –[[protected]] on dated 31th March, 2016 from Shri Electronics, Bada Bazar, Laxman Mandir, Bharatpur (Raj.).

The Sansui Led Tv (Model No – SMC40HB21CKF) which I have been purchased under Jitna do utna lo – 2015 consumer offer, that has offered me to avail Rs. 20700/- redemption on next purchase of any KAIL limited product on completion of 4 years and 11 months from date of current purchase. I have received JDUL Entitlement Certificate (Serial No – 40SMC013975) after purchasing of the above-mentioned Sansui Led Tv. As on date the JDUL Entitlement Certificate which I have been received, will be matured to avail Rs. 20700/- redemption on next purchase of any KAIL limited product. I have been approached the above-mentioned local dealer and deliberated to avail the redemption benefit of JDUL Entitlement Certificate, the dealer has not responded well and simply deprived of the issue.

Nevertheless, I have been trying to visit the official website www.sansui-india.com to avail redemption, the provided official website in JDUL Entitlement Certificate has been displaying “This site can’t be reached” / No information is available for this page. The local dealer has denied and official website not responding well this puts me in awkward / destitute situation. There are plenty of customers are out there in India, who have been purchased Sansui products under this scheme hoping to avail redemption on next purchase of home appliances, now they are totally helpless.

Kindly look into the above issue and do the needful on priority.

Enclosure - Invoice & JDUL Entitlement Certificate

Grievance Type : Complaint

Grievance Details :
Dear Sir/Madam May 31th ordered sansui 43inch full HD led smart Antroid TV JSW43ASFHD Rs.14990 in Sansui web store.I followed all steps and finally, tried to paid UPI TRANSACTION.I had a msg from sansui web stores Whatever it is, BANKOPEN has requested money on your Google Pay UPI app. On approving, Rs. 14990.00 will be debited from your account.So i paid Rs.14990.Amount debited my account..but order not placed.so i send msg to customer service...june 1st dear customer it will reverse your amount 5_7 working days..but today 14th june not yet get my refund amount.i send so many emails but they are not responding. So I kindly request you to take an action to recover my refund amount.

Grievance Type : Complaint

Grievance Details :
Dear Sir/Madam May 31th ordered sansui 43inch full HD led smart Antroid TV JSW43ASFHD Rs.14990 in Sansui web store.I followed all steps and finally, tried to paid UPI TRANSACTION.I had a msg from sansui web stores Whatever it is, BANKOPEN has requested money on your Google Pay UPI app. On approving, Rs. 14990.00 will be debited from your account.So i paid Rs.14990.Amount debited my account..but order not placed.so i send msg to customer service...june 1st dear customer it will reverse your amount 5_7 working days..but today 14th june not yet get my refund amount.i send so many emails but they are not responding. So I kindly request you to take an action to recover my refund amount.

I have purchased two LED TV of sansui on 16/02/2016 from Harsh Vision, sector-23, Gandhinagar, with the offer of "JITNA DO UTNA LO" in 4years and 11 months are completed in March-2021, Now I want to purchase Washing machine from the redemption certificate no. "40OTH001019" and get the 20700 rs. on next product. So, please register this complaint and solve as soon as possible.

The induction cooktop was delivered to me on 1st April 2021 for 1 year limited warranty. And now it is sparking and not working properly in just 2 months . Please register the complain about this induction cooktop and repair it as soon as possible or either replace it with another.

I have purchased sansui tv under JDUL2015 offer, now i am trying to redden the bond whose 5 years time is over now, nut the dealer is not responding for the same, kindly i look forward to you for the same kindly do the needful as soon as possible,

I purchased Sansui tv on 21st may 2016 under jdul offer. When I can redeem and how, from where? Now iam staying at palakkad dt, Kerala. PIN 678623

I purchased a Sansui tv under jdul offer. As per the offer company promised me to refund 13900 rupees on completion of 5 years after the purchase. But now the dealer is saying that the company is closed in India and cannot do anything about the offer. What should I do now

Sansui led 32 inch serial no.SNS32HB23CAFSANSUILED TV complate TV Panel problem Iam complate date.21:07:2018 purchased date company warranty 3 years But not responsible the .Take care Pvt ltd.reference number. HYD[protected] technition is come to home TV showing panel problem showing capture the photos costumer care calling my phone send new panel wait in 20 days in speaking customer care . presently no reply or message in company side. PRESENTLY NOT SOLVED THE PROBLEM TEAM

Respected Sir / Mam,

We have purchased LED TV under the scheme Jitna Do Utna Lo (JTUL),

As mention in the certificate we were supposed to go in http://www.sansui-india.com Or visit the dealer distributor for the redeem 13000/- (Offer Amount), but site is not working & our dealer is not responding,

Request you to please guide us further ASAP & suggest the local Dealer/Distributor (in Rajkot, Gujarat, India) were we can visit & redeem certificate/purchase item.

Below are our details:
Certicate Serial No.: 32SMN001161
Date of Certificate Issued: 04/12/2016
Dealer: Vijay Electronics
Item Purchased: Sansui LED TV SMC32HB02CAF

Thanks & Regards,
Bhaveshbhai B. Gondhiya
[protected]

Dear sir/madam,
Greetings of the day.With regards to the above subject matter, please be informed that I have purchased a television of model number SMC32HB02C/SMC32HB07C and serial number 32SMN011765 on 15th MARCH, 2016 under JITNA DO UTNA LO - 2015 consumer offer.I was issued JDUL ENTITLEMENT CERTIFICATE amounting Rs.13, 000/- redeemable on next purchase of any KAIL Limited product on completion of 4 years & 11 months from the date of current purchase.Now the certificate is due for redemption hence please let me know where I can redeemed the said certificate since authorised dealer of Sansui products in our city is no more Sansui distributor and hence he has refused to help out us in this matter.
Awaiting your replay
GHANSHAM RAMESH PATIL

Please support Sansui company offers bonds payment not received please prosser and support and help me.
My contact number-[protected].

I purchased a Sansui tv under jdul offer. As per the offer company promised me to refund 200000 rupees on completion of 5 years after the purchase. But now the dealer is saying that the company is closed in India and cannot do anything about the offer. What should I do now