Santa Monica Study Abroad — No proper explanation from agency regarding agency

I applied for msc international business with data analytics course in university of bedfordshire for Nov intake And I paid my fees and finished my English speaking assessment test by October last and waited long time for credibility interview After that I got communication from agency that November intake is not possible and process is deferred to Jan intake Now everywhere students who applied after me have already completed credibility interview and they are waiting for CAS. Even after I explained agency that students who applied long after I applied have already finished interview and is waiting for CAS. After this I contacted university International marketing manager who was handling credibility interview and I got the response that "Please contact your agency for details".I forwarded the same mail to agency and till date I have not received a single communication from agency. Please not that I have paid everything on date, submitted everything on date, even I did my TB test long back, I have submitted bank balance certificate.

Im really disappointed with the service I received from agencies side.Kindly treat this with highest priority and sort out the issue as soon as possible.

Please give me a call or email so that i can submit all the details

Regards,
Fredy Edakkalathur
[protected]
[protected]@gmail.com
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