Sarathi Parivahan — Sarathi Parivahan My fee is deducted from my bank but not received print for fee

Dear team
this fee for a new learning license on sarathi parivahan Banglore
but after successful payment deducted from my account, i am unable for taking the fee final print from sarath parivhan site in verify pay status option
pls as soon as possible solve this issues. refund or print solution
application no- [protected]
dob is 1 october 2001
SOUNDHARYA S
Payment made on 13th sep TO TRANSFER INB cyber treasury, directorate

This is the second time we have made the payment it ends up in access denied page. Please help us