Sarathi Parivahan
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Sarathi Parivahan Complaints & Reviews

V
VISHNU TEERTH
Mar 20, 2025
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Payment pending status

Website: sarathi parivahan

Repeated pending payment status is showing. Re-payment not happening....
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Navneet Rani
Jun 6, 2024
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otp late comming from sarathi (e-vahan) portal

Address: House No. - 4721, Maloya Colony, Chandigarh
Website: sarathi.parivahan.gov.in

Good Afternoon,
Dear Sir/ Ma'am

Greetings of the Day!!!

My humble request is that I, Vinod Kumar Sharma, resident of Maloya Colony, Chandigarh, am requesting you to solve the problem with my one shot. My problem is that if I get any OTP on my mobile number from the e-vahan (SARATHI portal), I mean if I do mobile authentication (Non e-KYC form) then the OTP comes very late like That is, for one or two...
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K
krknanda
May 10, 2024
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Driving license payment

Website: sarathi.parivahan.gov.in/sarathiservice/feedbackMobAuth.do

Payment for international driving permit completed. But website still showing payment pending. Application number: [protected]. UPI reference number:[protected]....
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A
Arunava_1
from Kolkata, West Bengal
Aug 7, 2023
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Issue of smart card driving license

My application id was [protected]. My driving license number is WB[protected] issued on 01.02.2022 from L.A. Behala, West Bengal. They had not issued smart card supposed to be sent via speed post by giving excuse about covid regulations. But recently it has come to my knowledge that new applicants have started receiving smart cards successfully after passing driving license tests. After I complained on their website they mentioned that my...
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M
mvikram28
from Bengaluru, Karnataka
Mar 10, 2023
Apr 23, 2024
This thread was updated on Apr 23, 2024
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DL Renewal fee payment error

I am getting one of the the following errors while trying to make DL renewal fee payment (Application No[protected] for past 2 weeks.
"Sorry..! We are unable to process your Request now. Please try after Sometime"
"Server Connection Failed OR Received improper data, contact to the bank or pay at RTO"
I tried communicating this to both Sarathi helpdesk and the concerned RTO, but the problem is not resolved Now, they are...
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G
Ganeshbadavide
from Bengaluru, Karnataka
Jul 29, 2022
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Payment deducted but not reflected in the application

Address: Sarathi, National Transport Project, New Delhi
Website: parivahan.gov.in/parivahan

I am an applicant for an LMV driving license with application number [protected]. I made the payment for Driving license test on 14.07.2022 and the amount was deducted from my credit card. But it is not reflecting in the application and shows payment to be done. But if I try to make another payment, it is not allowing me to do so. I have already filed my grievances and no response received after 15 days. I have visited RTO office to resolve...
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J
jatinbansal2001
Jun 28, 2022
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Payment status failed but money is deducted from the account

Website: sarathi.parivahan.gov.in/sarathiservice

I have paid the DL test fees online through my debit card XXXX6854 and payment of Rs. 1385/- has been deducted from my bank account but at sarathi Parivahan web portal the payment status is showing failed.
Dob[protected]
Jatin Bansal
S/o Rajiv Kumar...
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V
Vijay Vanve
Jan 13, 2022
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Its ignore all application RTO LEVEL

Address: RTO PUNE SANGAMNAR PULL
Website: www.parivahan.com

Sir I have visited RTO PUNE for my learning license reason have ignored
For this Application is under processing at RTO Level have this issue I can't book slot..
I visit to RTO PUNE have asked for issue but here employed ignored and ask another sir...
Here all driving agent work here in RTO😂
REALLY I SAY YOU RTO PUNE I OBSERVED I HAVE PROOF THAT'S SUPPORT I SAY YOU......
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S
Surendra Rangnath pardeshi
Sep 5, 2021
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Refund

Address: Sarthi parihvan kolkatta
Website: Sarthi parivan

Sir maine 16may 2021 kho driving licence renewal application online submit the sarthi parivan website and not received driving licence renewal application number and payment my 1500Rs pay my accounts payable and driving licence renewal application number and not driving licence please sir refund 1500Rs attached the sarthi parivan mail copy attached please sir refund request...
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D
Divyesh Vaishnav
from Noida, Uttar Pradesh
Aug 23, 2021
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OTP didn't receive

Address: At. Mota sakhpar ta gondal dist rajkot
Website: sarathi.parivahan.gov.in

Dear sir,
I want to update my Mobile Number in Driving Licence. But didn't receive OTP in new mobile Number.
I talked with customers care he said u do mail at contact us.. but till now no any response of mail.
What i do... For update Mobile Number.
Why i not received OTP....
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N
Nishant Gajbhiye Shri
from Samudrapur, Maharashtra
Mar 4, 2021
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Asking repeated payment, email id not working , no person to hear complaint

Website: sarathi.parivahan.gov.in

I have done my online filling and payed all the fees, it has been deducted from my bank but still the site is asking for payment, i went to officials at nagpur RTO but they refuse to help saying we cant do anything complaint to nic, where no one to answer the number, tried on email complaint email id is not working, i will try again with these options, but we should now give some respect for the saying -digital india...
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Hey,
I have paid the amount of Rs 400 for the renewal of my father's Driving Licence but the Application with no[protected] showing status as FAILED.
I checked with my bank and they have verified the deduction has. Its more than 24 hrs but still the application status has not been updated. I paid using the UPI option.

I am unable to book the slot. Now my father has to visit the RTO office and repeat all the...
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J
jshetty74
from Mumbai, Maharashtra
Jan 29, 2021
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Fee debited from bank but status showing pending

Address: A/22, LAXMAN CHHAYA BLDG,GOGRASWADI, PATHARLI RD,DOMBIVLI EAST
Website: SARATHI PARIVAHAAN

SIR

AGAINST MY APPLI NO.34786421 TWDS RENEWAL OF DRIVING LICENCE..MY AMT DEBITED FROM BANK ON 28.01.2021 BUT STATUS STILL SHOWING PENDING...HOW SHOULD I PROCEED NOW..
Following is My transaction bank detail :

Your Account xxxx941 has been Debited INR 466 on[protected]:56:01 ABB 1 = E-Commerce/[protected]/82000275/TRANSPORTCOMMMHSBIEPAY MUMBAI MHIN - Mogaveera Bank (12.Do )...
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Y
Yk_Clips
Dec 26, 2020
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unable to book dl slot (driving test slot)

Address: Dwarka Delhi-75
Website: sarathi.parivahan.gov.in/slots/loginPage.do

Hi All, I'm Unbale to book Driving test slot from last 2 months as its showing "As the specified Application Number is Not for Issuing Driving Licence no need to go for DL Test Slot Booking" My Temporary DL Number is "DL9/0017161/2020", Please do the need full as already complated 2 months for the application....
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Sir delayed to updation of insurance certificate instantly like certificates of PUCC and road tax payment.if parivahan should provide facility for nsurance company is responsible towards for the policy number confirmed to the policy purchaser for his vehicle and instantly at the spot policy updation process to the parivahan website by OTP generation to his registered mobile number for the vehicle owner combined with complete the process fully....
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M
Mohsin Momin
Oct 2, 2020
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Resolved

Payment failure

Application number [protected]
Renewal of DL
Amount already deducted from my bank account but still I am getting below error since last 2 days

Payment made through the selected Gateway is Failed Due to
Token number mismatch, Please wait for 15 minutes and proceed with VERIFY PAY STATUS...
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P
Prakeern Gupta
from Pune, Maharashtra
Oct 5, 2019
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payment pending

I was going to pay my payment for learner licence and driver license of fees 900 but the website stopped working when i clicked on pay now option.. I tried again but it is showing payment pending now.. I tried payment verify status also but it is constantly showing these message"sorry..! We are unable to process your request now. Please try after sometime"

Please help me it's urgent

My application no is [protected]...
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S
sitare202.hk
from Mumbai, Maharashtra
May 16, 2023
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Website: sarathi.parivahan

We have placed a request for a duplicate Driving License on 11/03/2023 with RTO Mumbai

The application number is :[protected]

As on 31st March 2023 the status show : APPROVAL OF ENDORSEMENTS ON DL. PRINTING OF DL IN FORM 7

The status is the same till date. The counter column says : Allotment Information Unavailable

Its been 3 months since the request and no sign of the duplicate driving License from RTO Mumbai - Andheri Branch.

Requesting you to please look into the matter and expedite things

Thank you
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    A
    Ayush Kumar Katni
    from Katni, Madhya Pradesh
    Apr 16, 2023
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    I have submitted my application for Learning License on 03/04/2023.
    It was in stage 'APPROVAL OF LL BY LICENSING AUTHORITY'. It has been about 2 weeks and It is till in same stage. so for information about further procedure and expected date of completion, I have filed complaint on Sarathi Grievance portal on 08/04/23, But It is too unanswered.
    APPLICATION ID: [protected]
    COMPLAINT ID: 474928

    I want issue to be solved and I want my License to be approved asap without visiting RTO as it was contactless service.
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      K
      KirtiQ007
      Feb 13, 2023
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      Address: RTO Chandapura

      Hello team
      I have applied online for extension of my Learning license and it is mentioned in the website that no need to visit the RTO
      If I go to RTO, they keep asking me to go here and there and its very confusing

      Kindly check and approve my Learning License urgently

      Thanks
      Kirti
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        D
        Dskkam
        Jan 8, 2023
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        Address: https://sarathi.parivahan.gov.in/sarathiservice/applViewStages.do
        Website: sarathi.parivahan.gov.in/sarathiservice

        Date of the incident: 08/01/2023
        Time: 08:pm to 12am
        full description of the incident:
        While creating request for new LL(LMV) for new category for existing DL(MCWOG) after document upload latest status of application is NOT shown.
        Clicked refresh button (for application latest status update on website) multiple times and filled the details with accepting size constraints for text and images still no use,

        Even after multiple hours application status is not reflected.

        desirable resolution:
        Sarathi website issue w.r.t. upload document status not reflecting after refresh button click must be fixed
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          A
          abhishekjaisingh
          Oct 12, 2022
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          Doesn't work. These guys take the money, and then do nothing. Paid Rs 2000, submitted all documents, waited for a month and nothing. Surely running a scam.
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            P
            Prabhu Jeganathan
            Sep 13, 2022
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            Dear team
            this fee for a new learning license on sarathi parivahan Banglore
            but after successful payment deducted from my account, i am unable for taking the fee final print from sarath parivhan site in verify pay status option
            pls as soon as possible solve this issues. refund or print solution
            application no- [protected]
            dob is 1 october 2001
            SOUNDHARYA S
            Payment made on 13th sep TO TRANSFER INB cyber treasury, directorate

            This is the second time we have made the payment it ends up in access denied page. Please help us
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              S
              sms4712
              from Kolkata, West Bengal
              Sep 4, 2022
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              Hi,

              I have completed my driving test and passed on[protected] in barrackpore RTO. all process has been completed and still my license has not been approved. Application is under processing at RTO Level.
              Please look into it.
              Application no - [protected]
              Thanks,
              Arpita Ojha
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                W
                wanderingjellypeanut
                Aug 30, 2022
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                SARATHI PARIVAHAN

                THIS must surely be a joke by the software developers, my grandma, a woman of 91 years of age can surely design a better website, and the best part is she can use modern technologies instead of developing something that got phased out in 1900!

                I wonder how many bribes were taken out of the budget for the development of this website that this HOT GARBAGE was given to us.

                TO the software developers who developed this, DO SOME ALPHA AND BETA TESTING BEFORE ROLLING OUT THIS PIECE OF $%@&. Honestly software development might not be the job field you are good at.

                To whatever ignorant illiterate minister found this viable and passed it out for public use, i hope u die a slow painful death!

                I CANT GO TO THE GOVT OFFICE TO GET MY S^*T DONE, THEY POINT ME TO THIS GARBAGE WEBSITE, WHEN I USE THIS WEBSITE THIS THING POPS OUT MORE ERROR MESSAGES THAN A WHEELBARROW WITHOUT WHEELS.
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                  A
                  abhisable
                  from Pune, Maharashtra
                  Jul 12, 2022
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                  Address: india
                  Website: parivahan.gov.in

                  On 11/07/2022 i have paid the fees of my Registration of certificate (RC) through my bank by scaning qr code of the sarthi parivahan and my bank confirmed that ( Rs.400 is debited from kotak bank a/c xxxxxxx to sbiepay.[protected]@sbi on 11/07/2022) but the website only showing his qr code for 10.minutes after that the website shows me that ur last transaction was failed after that i tryed with my Application no.MH220711V4453955 to check my application is in pending or not but after some time after doing every possible things the sarthi parivahan portal shows me that ur last transaction was failed
                  So the honlbe consumer forum my be pleased take leagal action against the this portal because of the sarathi parivahan making money by defrauding the people and no body taking the action against this portal 20 to 30 percent people facing this problem because of this portel
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                    P
                    Pschouhan123
                    Jun 27, 2022
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                    I have paid retest fees but it is showing status as not paid and failed, I can not submit the application again in offline mode also . Now what to do
                    App no. [protected]
                    Bhopal rto
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                      N
                      niyam katariya
                      from Durg, Chhattisgarh
                      Jun 18, 2022
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                      Address: Jabalpur RTO
                      Website: sarathi.parivahan.gov.in/sarathiservice/sarathiHomePublic.do

                      Hello,

                      I have applied for Renewal of Learning license on 2nd of June 2022 and its 18th of June ..there is no single update ..I am from Jabalpur RTO comes under faceless services .
                      My application Number is [protected]
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                        3
                        35. Aagna Shah
                        Jun 15, 2022
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                        Address: Rto valsad
                        Website: parivahan.gov.in/parivahan

                        1. All your helpline number are deactivate
                        2. I had pay rs. 1150 online but learner's licence for car is not issued
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                          S
                          Subho Nath
                          May 16, 2022
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                          Address: SERAMPORE, HOOGHLY, WEST BENGAL
                          Website: sarathi.parivahan.gov.in

                          I have passed the online lerning license exam but still not getting approval for learning Lisence.
                          I get information from Sarathi helpline mail id ONLINE LERNING LISENCE approval only getting from RTO.
                          But When i visited RTO to know when my Learner lisence will approve. RTO official told me they don't have any Idea about this.
                          I passed the exam apx 28 days ago, other RTO will approve The application within 2days.But my APPROVAL is still pending. RTO NAME - Serampore (WB17)
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