[Resolved] Saravana Stores — Bad customer service

Suvadha

Address:

6th floor,super saravana store,purasaiwalkam

Today we purchased for bill amount of 3500, we lacked a cash of 200 rs, we asked them to take back some product worth 200 rupees, but that attender in cash counter insulted us very much in front of other customer, and throwed our product, we some how managed to pay the amount.we never likely to return to your store. Very much dissappointed by your service
location:6th floor super saravana store, purasaiwalkam

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Aug 6, 2021

Complaint marked as Resolved

Saravana Stores customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2021

Saravana Stores Customer Care's response Dear Valued Customer,

We sincerely apologize for the inconvenience caused to you and sincerely appreciate your feedback. Kindly mail us your contact number to [protected]@saravanastores.net for our executive to reach out to you.

Warm Regards,
Customer Care Team,
SARAVANA STORES,
Super Store,
www.supersaravanastores.com
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

Verified Support

Feb 07, 2021

Saravana Stores Customer Care's response Dear Valued Customer,

At the outset, we would like to express our sincere apologies for the inconvenience caused to you during your recent visit to our showroom. We Strive to provide our customer the best in hospitality. We have taken action against the person in the cash counter, who you have mentioned in your complaint & a disciplinary memo has been issued. We have also initiated necessary corrective measures to prevent any further recurrence. Please do allow us another chance to serve you in the future and confident that we would not disappoint you.

Once again, we sincerely apologize for the inconvenience caused to you.

Kindly mail us your contact number to [protected]@saravanastores.net for our executive to reach out to you. You can also reach us on[protected].

Warm Regards,
Customer Care Team,
SARAVANA STORES,
Super Store,
www.supersaravanastores.com
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.