[Resolved] Saravana Stores — complaint on saravana stores furniture

yukeshb

from Chennai, Tamil Nadu

Address:

Saravana stores furniture Madleys road, 600094

We had bought a cot from madly road saravana stores on 15.03.2019.
The cot was fixed on the same date when it was delivered.
Within a few days after fixing the cot it started to wobble. We have complained time and again to the store their response is very poor. They have been saying today tomorrow but till date the complaint is not attended.
The cot legs have become loose and it is very difficult to use them. This is very atrocious from the store that no response have been given to the customer.

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Nov 8, 2019

Complaint marked as Resolved

Saravana Stores customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2019

Saravana Stores Customer Care's response Dear Valued Customer

Sorry for the inconvenience you have under gone.
Saravana Stores - Super Store furniture showrooms are located in:
#10, Kariyappa Street, Purasaiwalkam, Chennai - 600 007
#407/7, Rangaswamy Street, Chrompet, Chennai - 600 044
#116, Mount Poonamallee Road, Porur, Chennai - 600 106
#45, Ranganathan Street, T-Nagar, Chennai - 600 017.

If you have bought the cot in anyone of the above mentioned showrooms, kindly send your query to the mail id [protected]@saravanastores.net.

Regards

Customer Care Team
SARAVANA STORES - Super Store
www.supersaravanastores.com
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

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Comments

Ogeti Prakash

from Delhi, Delhi

I purchased TV stand on Saturday in Padi Saravana Store and it was delivered on Sunday but it damaged one. Spoke to Madhan and Murugan who are working in Padi Saravana, there is proper response from them.