[Resolved] Saravana Stores — fake promise

aeashok

Address:	627005
Website:	www.supersaravanastores.com

Day before yesterday we brought the new lg 1ton ac from saravana stores, tirunelveli with the cost 32, 700 (Fixed price). While buying they promise this cost is included with the installation at home.

Today service men from lg came for installation they are asking for the installation cost of 1300. We contact the store manager they replied it was unknowingly said by sales department and you should pay the installation fees.

Really an worst experience with their behaviour and attitude because of their mistakes we are getting suffer now. Without having the proper knowledge about the product they are simply telling the fake promises.

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Oct 19, 2018

Complaint marked as Resolved

Saravana Stores customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2018

Saravana Stores Customer Care's response This page mail id [protected]@saravanastores.net you have addressed to represents the management of Saravana Stores - Super Store operating in the following premises:

# 45, Ranganathan Street, T.Nagar, Chennai 600 017.

# 10, Purasawalkam High Road, Chennai 600 007.

# 159, GST Road, Chrompet, Chennai 600 044.

# 106, Mount Poonamallee Road, Porur, Chennai 600 116.

Super Store- Furniture and Home Appliance Store

# 10, Kariyappa Street, Purasawalkam, Chennai 600 007

# 407/7, Rangasamy Street, Chromepet, Chennai 600 044

Super Stores - furniture showrooms are present only in Purasaiwalkam and Chrompet.