[Resolved] Saravana Stores Furniture — Delivered defective Sofa and employee rude behaviour

Abdul ashik

Jan 10, 2022

Address:

Super Saravana Stores - Purasawalkam (Furnitures and Home Appliances), 10, Kariyappa St, Perumalpet, Purasaiwakkam, Chennai

We have recently ordered 25k worth of sofa in saravana store’s furniture. They have delivered fault sofa (some form of powder is consistently dropping out from the wood) and we have raised the complaint and showed the proper pictures to them via whats app. They promised to replace it with another one. After few days passed we haven’t heard anything back from them. We tried to call but they were behaving very rude and giving fake promises. They promised to deliver it by Thursday jan 6th 2022 but today is Jan 10th 2022 still we haven’t received any single update from them. I kindly request you to take sever action to VENKADESAN and GOPAL who are giving fake update and behaving very rude. Especially VENKADESAN behaviour and attitude towards customer is very insulting. Please take some action to them and kindly do respond to my complaint.

For more information: please do call on

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Feb 11, 2022

Complaint marked as Resolved

Saravana Stores customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2022

Saravana Stores Customer Care's response Dear Valued Customer,

We would like to understand more. Kindly share the address of the showroom as in the bill and your contact number to the following mail id [protected]@supersaravanastores.com for our executive to reach out to you.

Warm Regards,
Customer Care Team,
SARAVANA STORES Super Store,
www.supersaravanastores.com
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.