[Resolved] Saravana Stores — staffs in silver jewels

Senthil Ramanan

from Namakkal, Tamil Nadu

Address:	Madurai, Tamil Nadu
Website:	www.saravanastoresm.com

I was there on 1st nov with my wife to purchase some silver bangles for my child. When we entered the shop there was no one to receive us & to ask what we need. We voluntarily asked a staff to show some bangles but he was not interested to do it, he just spread 4 bangles and said that the collections has got over. We selected a pair of bangles, settled the bill while collecting the part the bangle has been changed instead of our selection. While we are asking this they were unable to answer about it though the staffs looking us calmly. After a long struggle they changed my product & charged some additional tax. Me & my family members liked saravana stores madurai liked a lot. From yesterday onwards we are completely dissatisfied no more visit again.

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Dec 5, 2018

Complaint marked as Resolved

Saravana Stores customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2018

Saravana Stores Customer Care's response Dear Mr.Senthil Ramanan,

We appreciate your feedback. Regret the inconvenience caused to you at the said showroom.

Kindly note that Saravana Stores at Madurai is not under our Saravana Stores -Super Store management.

This mail id you have addressed your feedback represents Saravana Stores, Super Store management at T.Nagar # 45, Ranganathan Street, Purasawalkam, Chrompet, and Porur.

In our endeavor to consistently improve our services, we take note of your feedback even though it's not for our showroom, and will strive to live up to your expectations.

Please visit us for a wholesome family shopping experience at T.Nagar # 45, Ranganathan Street, Purasawalkam Chrompet and Porur.

Warm Regards
Team - Customer Care
SARAVANA STORES
Super Store
T.Nagar, Purasawalkam, Chrompet, Porur