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Saravana Stores

Saravana Stores — Worst sofa product delivered

Hello, I purchased sofa from padi Saravana stores during April 2021, within 1 month time, colour of the sofa started fading completely and stiches started coming out, when I raised complaint as I have 5 years warranty, no proper response and solution provided, now I got black patches in the sofa which is not getting cleared, need help to replace the fabric cloth.
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Comments

Is this an authorised compliant centre? Someone called me and told they will refund the sofa amount and tried to cheat 20k from me..
Not sure this is a genuine complaint forum or not???
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Is this a genuine complaint portal?? I got a call today and they told they will refund the sofa amount, but he tried to cheat 20k from me using my account details...is this portal genuine??? Clarify it..
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    +91 44 4201 3777 (Chrompet)
    +91 44 2341 4242 (T-Nagar)
    +91 442435 6061
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    No.45, Ranganathan Street, T-Nagar, Chennai, Tamil Nadu, India - 600017
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