[Resolved]  Saravana Stores — wrong installation done - wardrobe

Address:Chennai, Tamil Nadu, 600032

Was completely irritated and disappointed after purchasing a wordobe from saravana stores ramanadhan street, totally disappointed! A very worst service i ever had in my life, how can a big company can have a local dealer tie up?? So product is not from saravana stores right?? I had purchased a wordobe on oct 6th been 20 days still the installation was not completed, i was hanging behind the useless persons who wrongly installed my product, i paid my blood to purchase a product and i should wait like a dog haan??? Nonsense!! Ram - no response, whenever i am calling to saravana stores furniture section he talking superb like resolving the issue, but nothing happening!! That bloody fitting office number not responding my call, why you guys sucking customers blood like this?? 20 days you need to fit the wordobe?? Useless hari talked to me on wednesday sweetly, that he i’ll resolve immediately and i will come directly to fit and all, bloody guy not responding my call from yesterday! You guys are fooling the customers like anything!!! Due to their sweet words i was very much silent for these days, after giving so much of time still the useless # are doing the same, what else you guys need?? Need money money money money??? Right!! No need of giving service right??? Would never ever recommend your furniture for anyone, the worst ever experience i ever had in my life, completely worser than worse!! Was asked for refund or to take this old # and give me a new one!! But they had sent only 1 part!! The wordobe was completely fitted with screw and nails, post finishing the portions only the fitter came to know that he did wrongly, what kind of persons you sending for installation?? Do they have brain?? Again a whole bolted person from saravana stores?? I need my refund and don’t need this useless product, was completely down and tired of calling, following up, this wordobe was completely damaged on the back due to nails and screws imparted, if again they want to remove the nails and screws to re arrange correctly in that case whole part will get damage right and who will use the damage product? Customers??? Need a replacement or need a refund for the product!!!
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Nov 29, 2018
Complaint marked as Resolved 
Saravana Stores customer support has been notified about the posted complaint.
Oct 26, 2018
Updated by Mohan Kumar Radha
Was completely irritated and disappointed after purchasing a Wordobe from saravana stores ramanadhan street, Totally disappointed ! A very worst service I ever had in my life, how can a big company can have a local dealer tie up ?? So product is not from saravana stores right ?? I had purchased a Wordobe on oct 6th been 20 days still the installation was not completed, I was hanging behind the useless persons who wrongly installed my product, I paid my blood to purchase a product and I should wait like a dog haan ??? Nonsense !! Ram - No response, whenever I am calling to saravana stores furniture section he talking superb like resolving the issue, but nothing happening !! That bloody fitting office number not responding my call, why you guys sucking customers blood like this ?? 20 days you need to fit the Wordobe ?? Useless Hari talked to me on Wednesday sweetly, that he I’ll resolve immediately and I will come directly to fit and all, bloody guy not responding my call from yesterday ! You guys are fooling the customers like anything !!! Due to their sweet words I was very much silent for these days, after giving so much of time still the useless ### are doing the same, what else you guys need ?? Need money money money money ??? Right !! No need of giving service right ??? Would never ever recommend your furniture for anyone, the worst ever experience I ever had in my life, completely worser than worse !! Was asked for refund or to take this old ### and give me a new one !! But they had sent only 1 part !! The Wordobe was completely fitted with screw and nails, post finishing the portions only the fitter came to know that he did wrongly, what kind of persons you sending for installation ?? Do they have brain ?? Again a whole bolted person from saravana stores ?? I need my refund and don’t need this useless product, was completely down and tired of calling, following up, this Wordobe was completely damaged on the back due to nails and screws imparted, if again they want to remove the nails and screws to re arrange correctly in that case whole part will get damage right and who will use the damage product ? Customers ??? Need a replacement or need a refund for the product !!!

Verified Support
Oct 26, 2018
Saravana Stores Customer Care's response
Dear Sir/Mam,

This mail id [protected]@saravanastores.net you have addressed to represents the management of Saravana Stores - Super Store operating in the following premises:

Super Saravana Stores

# 45, Ranganathan Street, T. Nagar, Chennai 600 017.

# 10, Purasawalkam High Road, Chennai 600 007.

# 159, GST Road, Chrompet, Chennai 600 044.

# 106, Mount Poonamallee Road, Porur, Chennai 600 116.

Super Saravana Stores- Furniture and Home Appliances

# 10, Kariyappa Street, Purasaiwakkam Chennai, Tamil Nadu 600007

# 46, Rangasamy St, Zamin Pallavaram, GST Road, Chromepet, Chennai, Tamil Nadu 600044

Warm Regards

Customer Care Team
SARAVANA STORES
Super Store
www.supersaravanastores.com
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
Complaint comments 

Comments

Sir/madem
I bought a pattu saree 2 week ago in saravana store porur for gift to my mom today my open a saree its too damage my mom get upset actually i am in salem i don't have a bill but i have a packing with a stablersd barcode i want to change a saree please be consider.
Gokul Raj G's reply, Nov 4, 2018
I want change with new saree my actual location

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