Sarf Trading — Mobile issue was not resolved even after service

Address:

Chennai, Tamil Nadu, 410210

Hi everyone, I have purchased SONY XPERIA Z from SARF trading chennai through EBAY in Aug-2014. End of July 2015 i have faced issue with mobile, it was not getting charged. I have contacted SARF trader and after lot of calls, i was asked to courier my mobile to chennai at my own cost (which was not mentioned in EBAY listing). After doing that mobile was kept with them for around month and after lot of follow up on calls, my mobile was repaired and dispatched. I recieved my mobile on first week of September 2015 by which my warranty of 1 year got over. After using it for 20 days, again i faced issue with it. It was getting over heat and was getting switched off with minimal use. I have informed them about this as this never happened before. After my first call they never responded to my calls after that. I have drafted mail to them. I recieved reply to mail saying that mobile warranty was over and they can't help anymore. As this issue never happened before repair, i believe repair was not done properly. This seems to be cheating. Please help. Ravi Jain