[Resolved]  Sargam Electronics — hp laptop 15-bs662tu

Address:New Delhi, Delhi

This is regards of sargam electronics nehru place showroom, we went there to buy hp laptop 15-bs662tu. We saw the model and did the payment through credit card but then they told that this series is out of stock and sent us to the lajpat nagar 2 showroom. We cleared them that ee want a sealed packed piece that will be opened infront o[censored]s. We reached there and they fooled us by showing the sealed pack but on checking the box we found that the seal was broken prior and then the store owner backed off that it is not oyr responsibility.
We were made to travel here and there and the finally we asked to refund the amount.

But this was not accepatable from sargam.

Kindly take positive actions against this type of behaviour that is shown towards the customers.
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Jul 23, 2018
Complaint marked as Resolved 
Sargam Electronics customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2018
Sargam Electronics Customer Care's response
Dear Customer

Greeting from Sargam India Electronics Pvt Ltd.

Thank you for sharing your valuable feedback with us.

We really apologies for the whole scenario, please provide your invoice number so that we can take necessary action.

Thanks and Regards
Manpreet Singh
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    +91 11 3321 9400
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    Shop No-32, CSC No-5, DDA Market Sector 11, Rohini, Delhi, India - 110085
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