Sargam Electronics — Replacement | |||||
We bought a refrigerator from sargam electronics. It was damaged. We were promised a replacement in 7 days and uts now 15 days and they are still not sure. One man came to deliver a new refrigerator and asked to load it to first floor ourselves. We already paid them the delivery charges. Now when we are asking for the refund they are tellimg company policy is to return the money after one month. Was this information helpful? | |||||
 2 Comments | |||||
Comments
I have bought a new window AC from sargam electronics preet vihar and the AC is not working I already Complaint this about to Mr Aditya and there is no response from his side bad service but I will FIR against them tomorrow to teach them a lesson.
Reply
I am sorry to inform you that till my last purchase I used to be loyal customer of your store.
Unfortunately unethical practice adopted by your company has made me to take the decision that I would never ever agin step in to your outlet.
Crux of the matter is as given below
On 20th July 2017, I purchased a triple door whirlpool 340 Litre refrigerator from outlet, based on the trust purchase decision was immediate and I bought my refrigerator in 15 minutes and spent INR 34K for the same
A defected fridge which was under display only was delivered at my place, which I came to know once I was informed that there is not replacement unit available at your store and I was offered to take an alternate model / fridge etc
That is not the only problem I was completely misguided by your store manger about the replacement facts and was cursing whirlpool for all the ruckus
I would definitely spread this bad word of mouth over the internet and all the possible forums so that no other customer is cheated again by your Indirapuram Store
Unfortunately unethical practice adopted by your company has made me to take the decision that I would never ever agin step in to your outlet.
Crux of the matter is as given below
On 20th July 2017, I purchased a triple door whirlpool 340 Litre refrigerator from outlet, based on the trust purchase decision was immediate and I bought my refrigerator in 15 minutes and spent INR 34K for the same
A defected fridge which was under display only was delivered at my place, which I came to know once I was informed that there is not replacement unit available at your store and I was offered to take an alternate model / fridge etc
That is not the only problem I was completely misguided by your store manger about the replacement facts and was cursing whirlpool for all the ruckus
I would definitely spread this bad word of mouth over the internet and all the possible forums so that no other customer is cheated again by your Indirapuram Store
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+91 95 4000 7502
+91 11 3321 9400
+91 95 4041 4141
Shop No-32, CSC No-5, DDA Market Sector 11, Rohini, Delhi, India - 110085