[Resolved] Sargam Electronics — used samsung led provided.

Himanshubrar

from Ladwa, Haryana

Address:

Kurukshetra, Haryana, 136118

I was looking for samsung led at sargam kurukshetra store (136118). The owner confirmed the order and billed me with rs.45500 from my credit card on 8 sept 2018. After billing they told me that they hadn't any fresh piece in inventory and the same will be delivered by evening. Later in evening i was informed that it will be delivered tomorrow. The next day the led arrived and during installation i found they gave me a used led. I returned the product after so much fuss. Now my payment is stuck and i am not getting any satisfactory response or confirmation from them. Please arrange the refund

Was this information helpful?

No (0)

Yes (0)

Oct 19, 2018

Complaint marked as Resolved

Sargam Electronics customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

Sargam Electronics Customer Care's response Dear Customer
Greetings from Sargam Electronics.
First of all we really apologies for the inconvenience you have faced.
In order to provide you best service please share your invoice number so that we can take the appropriate action.
Once again inconvenience caused are deeply regretted.
Thanks and Regards
Manpreet Singh