| Address: | Kh. 385, 100 Feet Rd, Ghitorni, New Delhi, Delhi 110030 | | Website: | www.sastasafar.com |
Please note, I have booked a ticket from Delhi to Bombay on 15th Dec for 16th Dec. Despite other applications I prefer booking via this platform as it was showing a lesser fare of 8500 without tax. I made the respective payment within a specific timeline and my money was deducted. After a while I got a call that my ticket has been sold out after my payment was made. Till the time my payment was not made it was showing available. It is still showing available at the same amount and you guys are saying it is sold. It was an emergency and my money was also taken from me.
You guys are running a fake website and just to drive customer and take their money you show such fare. Worst customer support team, no manners to attend a customer and receive their feedback. Just saying the same readymade connect which they have been told by the company after making a fool of customer, "we can't help you, you will get your refund within 24-72 working hours".
After making the booking and after receiving this call, I read your reviews and have seen similar customer complaint has been raised against you guys. I will make sure I will raise 100 plus complaints on all platforms against you guys and make sure this company shouldn't get more customers.
Worst booking platform, I will prefer MMT, cleartrip etc, as they are real even though they charge extra. Biggest mistake of booking via your platform. Was this information helpful? | 
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