Sasta Safar
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Sasta Safar Complaints & Reviews

P
Prosenjitdg
from Pune Metropolitan Area, Maharashtra
May 19, 2024
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Ticket booking process

While you have exclusive deals which you run in your platform...it is unwise to keep certain information hidden in your T&C...information that your name will be updated in the airlines platform only 12 hours prior to flight is a huge inconvenience since seat selection and web checkin processes are delayed...it is not only important that you safeguard your interests...but also keep in mind passenger concerns...this should be highlighted at...
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S
shirishreddy
Feb 28, 2024
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Flight ticket sasta safar scammers how they are cheating

Website:sastasafar.com

Do go with THIS WEBSITE sasta safar scammers my experience is after paying flight ticket amount .they did not confirmed me my ticket confirmation insteadof that they called me and said prices have been changed youhould pay additional 8000change for booking confirmation ### people i said i dont want cancel the ticket and send my money back thry said cancellation charges is 12000change they deducted and they not even send my money they are...
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M
MARURI LAXMAN SRINIVAS
Feb 18, 2024
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Flight booking issue and Refund amount.

Address:NEW DELHI
Website:www.sastasafar.com/?utm_source=ggl_ss_fb&gad_source=1&gclid=EAIaIQobChMIuabw6KGlhAMV5cFMAh2Y9wNIEAAYASAAEgLrZ_D_BwE

Fraud website cheating consumers while booking flight booking..

BOOKING ID: SSF01026162
DATE: 12 FEB 2024
TIME : 14: 31

I booked tickets in NOK AIR ( HYDERABAD TO BANGKOK ) for 7 members amount of RS 1, 76, 692/- paid through my credit card 12-feb-2024 at 14.31 pm. after paying amount tickets status was in pending and we received a call from service team saying return tickets are not confirmed...
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R
Ritu neog
Dec 28, 2023
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Refund money issue

Address:Milan Nagar,ward 2 Dhemaji Assam

Today I was booking flight ticket guwahati to Mumbai and back. payment deducted but never provided ticket to sasta Safar site. please help me. booking id is SSF00965905...
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P
PrajaktaKothawade
from Mumbai, Maharashtra
Dec 16, 2023
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No full refund on flight cancellation

Website:www.sastasafar.com/flight-deal?utm_source=ggl_ssf_pmx&gad_source=1

I booked SpiceJet flight from Gorakhpur to Mumbai via Sasta Safar. Ticket cost was 14, 155 INR. On flight cancellation by Spice Jet they refunded 11, 277 INR. They have totally kept 2878 INR for themselves stating they do not refund conveyance fees and GST.
This is ridiculous. They can deduct processing charge for them as other portal do but looting customer with such a heavy amount is not done.
Need help here.
Kindly...
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P
PBSrinath
from HYDERABAD, Andhra Pradesh
Nov 30, 2023
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Airlines

Website:SASTA SAFAR

I have booked air tickets through sasta safar but now unable to web checkin
details
sasta safar bookinf id #ssf00922902
air asia airlines
pnr q7lnka
date of journey[protected]
flight no i5 320
kokata (ccu ) to hyderabad ( hyd )
my mobile no. [protected]
email [protected]@yahoo.Com...
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S
sgsarwar
from Patna, Bihar
Nov 19, 2023
Nov 20, 2023
This thread was updated on Nov 20, 2023
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I bought ticket but PNR is not working

Address:New Delhi
Website:www.sastasafar.com/airline.php?gad_source=1&gclid=Cj0KCQiA3uGqBhDdARIsAFeJ5r3kcYsxpyks4P5c8Gu7cxnmLnGa5gQUpk1jNTdOCXKXqrTr2bu0f-IaAnjAEALw_wcB

I bought ticket online from spice jet New Delhi to Patna by sasta safar website. But my ticket PNR is not working it's looks like fake ticket. So please take necessary action against sasta Safar website and try to refund my money back....
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R
Rishikesh714
Nov 13, 2023
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Ticket amount no refund

Address:A-1 , 303 , pandurang Darshan, katemanvali nakka, chinchpada road, Near matoshree school ,Kalyan east

I have make a payment for tickets but is was showing take some time showing processing your tickets after payment after 30-45 still not received any confirmation, then I called customer care service and they said it refund will transfer within 24-48 hours please initiate my get all my amount to be refunded please look after this...
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T
Tinku.garg
from Bathinda, Punjab
Nov 7, 2023
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Not providing with refund

Address:Bathinda

I had booked ticket with sasta safar from delhi to mumbai dated nov.15, 2023. And they are saying that ur booking confirmation will be there only 12 hours before the flight and the airline PNR number provided by them is fake, as i had checked the same on the official site of the related airline. Now they are denying for my refund, please help me, i want my refund...
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R
Ritesh.1101
from Mumbai, Maharashtra
Nov 2, 2023
Nov 20, 2023
This thread was updated on Nov 20, 2023
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Airlines ticket

Address:Delhi

Booking id :- SSF00899088
PNR no :- X6VCXB
Spice jet :- SG 531
Booked on 2nd November 2023
Travelling date :- 12 November 2023

Ticket was booked however ticket not received as the agent said the confirmation will come 12 hours before departure.
Didn’t understand the logic. Sounds like scam. Need resolution. Pls help....
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A
Ankur1985
from Mumbai, Maharashtra
Oct 30, 2023
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Request for full refund

Website:www.sastasafar.com

Dear Team,
I have booked flight ticket from Delhi to Mumbai for Nov 14, 2023. Flight was booked on Oct 09, 2023 by Sasta Safar and flight was from Spicejet SG8701 with Booking iD: SSF00872199 and PNRDDS1VG. Than i was informed on Oct 27, 2023 that my flight has been cancelled and they have initiated refund.
The amount paid by me was 20484/- for the flight tickets and refund issued was 19208/-. The flight was cancelled by airline...
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H
heena surana
from Gurgaon, Haryana
Oct 26, 2023
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Payment deducted ticket not booked

Do not book ticket from sasta safar they are cheater they will deduct the amount and also will not give you ticket.
It will show it's in progress then suddenly customer care will call you and will tell you rate increase you have to pay more to book that particular ticket and then such a rude customer care...
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R
radhe1122
Oct 25, 2023
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Payment Deducted but did not receive the ticket

I had paid INR.12000 for flight tickets between blr to goa and did not receive the tickets and it still says pending status....
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K
K P Rai
from Mumbai, Maharashtra
Aug 26, 2023
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Booking Id : #SSF00826153

I had booked tickets vide Booking Id : #SSF00826153 and subsequently i wanted to modify the booking which i had tried through website during i receive following error message continuously;

404 ERROR
Something went WRONG!...
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K
krupa amin
Jun 1, 2023
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Scam

Address:Kh.385, 100 Feet Rd, Ghitorni, New Delhi, Delhi 110030
Website:Sasta safar

Date of incident:- 1/6/2023
Client name and number:- Sasta Safar and [protected]
I booked ticket for 70, 997 and they confirmed my ticket of less price which was of 52, 331. The price of ticket on the airline official website is 52, 545 which is seen in below attached picture. The Sasta Safar didn't provide me the difference amount. They scammed me by changing my entire flight which was cheaper than the one I paid for. Please...
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J
Jayendra_10
May 16, 2023
Jun 4, 2023
This thread was updated on Jun 4, 2023
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Fraud company

Website:www.sastasafar.com

I did flight Ticket bookings today from SastaSafar.com aka Travelsees.
SastaSafar Booking: SSF00704459

Payment Id
pay_LqNuP3wjqwG5Mb

Rs.11506 via credit card.

Post bookings I received email with PNR but there are no records of that PNR in Airlines. There is no response from customer care or on email...
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R
Ramim28
from Nagaon, Assam
May 16, 2023
May 22, 2023
This thread was updated on May 22, 2023
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Travel website deducted my money but didn't receive any ticket

Website:Sasta safar

I had booked a flight ticket on 15th may 2023 from sasta safar travel website they deducted the amount but didn't receive any ticket nor any message or sms i tried to contact customer support they said that they had initiated the refund and it will reflect on my account within 48hrs but still i didn't receive any amount i request you to please help me out...
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A
alhawa
Apr 29, 2023
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Booked ticket from sasta safar .Com

Address:Kh. 385, 100 Feet Rd, Ghitorni, New Delhi, Delhi 110030
Website:SASTA SAFAR.COM

I have booked a flight ticket from sasta safar.Com on[protected]. Details are : passenger name :mr azam ali khan flying from bahrain to hyderabad via sharjah on[protected].
When i discussed about the norms from sasta safar.Com customer care regarding cancellation policy, they said after all taxes, surcharges i will get the amount of four thousand and some change, actual ticket is rupees 17, 121/- so they deducted 13ooo/- inr.
And...
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M
Monika0908
Apr 20, 2023
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Ticket Fraud

We booked spicejet ticket from sasta safar and paid 7300rs . Thay send booking details but when we checked PNR status it is fraud...
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S
Sunil J Yadav
Apr 8, 2023
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Even entire tax refund was not received

Hi,

Due to health issue ( leg injury) weren't able to travel and had requested for refund. Even the entire tax amount wasn't refunded. Booking details are as below -

E-TICKET SastaSafar Booking Id.
#SSF00413674
Passengers
# Type Name Airline PNR Ticket Number
1 Adult Mr Sunil Yadav 5EGFXS/QU4C9X [protected]/QU4C9X0
2 Adult Mrs Poonam Sharma 5EGFXS/QU4C9X [protected]/QU4C9X1br...
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P
Pg546
Apr 8, 2023
Jul 5, 2024
This thread was updated on Jul 5, 2024
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Airline tickets booked, payment was deducted but the tickets and PNR was fake.

Website:Sastasafar.com

I had booked flight tickets from New Delhi to Pune on 8th April 2023. The payment was deducted but the tickets and PNR was fake and did not match. The company is fraudulent and it should not be listed on Google....
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J
Janushaki
Apr 6, 2023
Apr 6, 2023
This thread was updated on Apr 6, 2023
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Tricked and took money

I had booked ticket and it shows booking in progress, saying i need to pay extra 13000 to complete payment. Since I already paid full amount for travel I couldn't do anything. This should not happen to others and this site should be blocked forever....
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B
BHARAT KUMAR SUBBIAH
Apr 1, 2023
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Fraudulent activity experienced

Booked round trip tickets from Mumbai to Hyderabad but no confirmation of tickets despite deduction of money. Furthermore, received a call demanding to pay additional money for airfare increase. Total tricksters. have demanded an immediate refund which they claim to process within 15 days....
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A
anjana nahar
Mar 10, 2023
Oct 25, 2023
This thread was updated on Oct 25, 2023
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I have booked the pickets but no tickets yet

Address:Bangalore - Landline number is
Website:Sastasafar

SastaSafar website I have booked tickets Bangalore to Goa Round trip i have paid 17562 (Sent Rs.17562.00 from Kotak Bank AC XXXX1188 to [protected]@yesbank on 10-03-23.UPI Ref[protected] and have not got the tickets.

Booking Date & Time
Fri, 10 Mar 2023, 09:44 AM
E-TICKET
Status :PendingSastaSafar Booking Id.
#SSF00601328...
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A
ashkotin
Jan 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made but did not receive any ticket details from sasta safar

Hi yesterday 10-Jan I made online ticket booking 20th Jan Bangalore to Mumbai and 26th Jan Mumbai to Bangalore. The payment is deducted but ticket details are not received even after 20 hours....
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S
Dec 28, 2022
Jan 2, 2023
This thread was updated on Jan 2, 2023
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Flight ticket

Address:I don't know
Website:Sasta safar

I am a ticket booked a ticket ranchi to banglore first they are tell me all tickets are sold out then iam ask the ticket reshedule for ranchi to banglore next day they are sent an email for me AirAsia ticket pnr then iam got to the web site for web check in then no data found that pnr was a fraud...
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S
Dec 28, 2022
Jan 2, 2023
This thread was updated on Jan 2, 2023
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Fraud

Address:Sasta safar
Website:Sastasafar

Iam flight ticket booked sasta safar deducting amount 6697 I got a email but that pnr is fraud please help me in call them they are did not respond they are verey fraud...
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S
Dec 28, 2022
Jan 2, 2023
This thread was updated on Jan 2, 2023
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Flight ticket frauad

Address:Sasta safar
Website:Sastasafar

Iam flight ticket booked sasta safar deducting amount 6697 I got a email but that pnr is fraud...
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M
Mehak Dhamija
from Delhi, Delhi
Dec 15, 2022
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Complaint Against Fraud & Spam Flight Booking

Address:Kh. 385, 100 Feet Rd, Ghitorni, New Delhi, Delhi 110030
Website:www.sastasafar.com

Please note, I have booked a ticket from Delhi to Bombay on 15th Dec for 16th Dec. Despite other applications I prefer booking via this platform as it was showing a lesser fare of 8500 without tax. I made the respective payment within a specific timeline and my money was deducted. After a while I got a call that my ticket has been sold out after my payment was made. Till the time my payment was not made it was showing available. It is still...
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S
Sapna19Ph
from Mohali, Punjab
Dec 2, 2022
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Regarding cancellation of flight ticket

I have booked a flight on 7 dec by sasta safar now I want to either cancel or reschedule it but they are not answering on costumer care and there is no other way to contact or cancel my ticket...
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