| Address: New Delhi | | Website: www.sastasafar.com |
I booked an overseas return flight, for some reason I had to cancel the return trip so I asked them to cancel the ticket or make the ticket open to be used at a later date, First their response was that "Your cancel request is not processed because your flight is non-cancellable and non-refundable.", when they realised it was cancellable then they informed us that "if you used one way now ticket are non-cancellable"
Such condition and rules are nowhere written on Airline or the travel agency website.
I have written emails to them but no response. Was this information helpful? | 
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