— complaint against sasta sundar

I have placed some urgent medicines on 1.5.2020. I have placed my order, paid through netbanking, but unfortunately sastasundar has deducted twice for my same order. But order has not been placed till now. They have shown after transaction that "network error we will conform through sms". Many people found the same issue. Customer care is not working. Mail is not functional.
I am really cheated by them.
Please help me to get my money back.
I will take legal steps.
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May 02, 2020
Updated by T Deb
my problem not solved yet. medicines ordered are very essential.
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