[Resolved]  Dish TV - Freedom Cam — Misguide by Dish TV time to time

Address:

Pune, Maharashtra

Hi there,

My VC. No. is [protected]. The connection is on my father name. I doing dish tv related activities behind of him & with his permission. I was looking for buy Dish TV's Dishtv Freedom CAM. I contact through emails time to time to Dish TV for shops addresses where Dish TV Freedom CAM is available for buy & they time to time misguided me. They suggested me about 3-4 shops addresses & got negative reply from each shopkeeper. They suggested me visit for their authorized CST Canteen but as usual negative response by them. This all happen due to I was subscriber of dish tv connection from last 2 years & cause of disappointment I discontinue the service for 7-8 months.

Again I tried & active the service & communicate with them through email & again they suggested me new shop address & again I got negative response from them. I wrote dish tv for showing the CAM demo through their engineers who visits my area most of times in a month for their customer dish installation. After successful working on my box, I was ready to pay them in cash including visiting fee on the spot and if not successful I was ready to pay their visiting fee only but again they suggest me again new shop address instead of demo. Again negative response from the suggested shopkeeper. I waste my money & time & again botherness from them. They mention in their reply that 'We would like to convey that CAM service is currently in its test phase. We call and let you know whenever we commercially launch this product.' even thy official introduced their product. http://www.dishtv.in/dish-freedom.aspx . Again I deactivate the service before 2-3 months cause of nervousness.

I tried by their toll free number was showing on their webpage http://www.dishtv.in/dish-freedom.aspx & surprised thing was they didnt know about the product.

I was think going to consumer court but before that I found this website. I have their 3-4 email conversation as evidence which misguided me time to time. Very less time I clicked on their link which was for problem solved confirmation link after getting address & didnt confirmed the product available or not there by mistake. Hope this the problem will solve soon.

Thanks.

Regards.

Y. Sasane
[protected]
Pune