[Resolved]  Sun Direct TV Pvt Ltd — ALL HINDI CHANNEL ARE NOT COMING EXCEPT 3 CHANNEL.

SUN DIRECT DTH SERVICE — channels not coming

the custmer care is very bad when we have called them they put the line busy and we have lot of complaints about them .
smart card no: [protected]
after charging the sundirect also we have not yet recieved the channels and they told that the account was deactivated due to not using for 1 month and they told we can activate through the net and did so but after one day also the channels has not yet come
please do the necessary.

Sun Direct DTH — concern with Sun Direct DTH service

Hi Team,
I am really upset with the service which has been provided with sun Direct DTH. Once I saw the message on my television for service equipment needs to be upgraded for uninterrupted service. There is no one turned across and even after calling customer care. I have called almost 6 times for the service and raised my concern and there is no action take as of now.

Every time whenever I call up customer and raise my complain for the up gradation that needs to be done to my receiver and setup box to have an uninterrupted service. they say we will be saying Sun Direct is sending its technicians to do this for you.

Whenever I call customer care they say my request has been taken and they provide the request numbers. But I have lot of my request number DG0060 and [protected] and then 1 – [protected] unattended. long back whenever I use to call I never used to take the request number. even I have sent the SMS to the number which ever provided. even also I have sent msg via the URL http://www.sundirect.in/contact.php too.

Please find my details:
===================

My Smart Card Number : [protected]R

Address:

Flat No 503,5th Floor,5th cross 2nd A main Road,
Vignan Nagar,
Land Mark opposite to Fair Choice Super Bazar Road ,
Bangalore 73

Contact number: [protected]/[protected] reach me for more concern.

My parents at home are really upset and even now we are not getting any channels and long back there were only few channels were available. I don’t understand you the action is not taking even after so much of follow-up. Let me hope this mail will do something.


Thanks & Regards,
Manjunath D G
Channel Technology Release Management
+[protected]Ext: 28323)|Mobile: +91 [protected]/[protected]
Email: manjunath.[protected]@bankofamerica.com

Worse service

Sundirect — about service

i have recharged my sun direct connection but channels r not displaying in my tv it displaying E16-4 service is currently scrambled my smart card number is R-[protected]