Sathya Agencies — Invoice/Bill not provided for my purchase

Address:Thiruppathur Branch , Head Post Office Road , Sivagangai district-630211

On[protected], I purchased home appliances for Rs.31, 009 at your Thiruppathur branch in the name of B Vinayaka Mani Karthikeyah who is my brother-in-law.
They didn't provide the invoice/bill at that time, instead they told me to come & collect the same on next day[protected] morning. I gave them 2 days time & went to shop on[protected] at 8:50 pm. At that time also they told that bill is not ready come next day like this. They purposely postpone the bill for their monthly sales target. Monthly sales target is your company internal process..how could they impose their target on us customers? Should I go to your branch daily for the bill? Don't I have any other work? From the very beginning I have purchased so many electronic things from your Karaikudi branch & Thiruppathur branch for my relatives & for me. I think hereafter I have to reconsider my choice.
Waiting for your revert...
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Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused.

Please share your mobile no so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
Suresh@9737's [Complaint's author] reply, Jul 8, 2023
Hi Sir/Madam,
I am Suresh. My cell number is 9944775835. I am the complainant. I am in a remote area now. Tomorrow after 5 pm only I ll leave this place. I just want to know in what way this issue was resolved. You can just reply, then I ll submit the RESOLVED tab.
Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]

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