Sathya Agencies — New Air Conditioner issue

Address:

No: 11/365, 21st Street, GKM colony, chennai - 600082

Hii

Dear Satya team,

Air Conditioner.

I am buying new AC ( 21.05.23 ) DAIKIN 1.5 TON FTL50UV16 3 STAR in the name of SANTHOSH KUMAR.
Purchased by near my location CHENNAI - SATYA AGENCIES PVT LTD.
PERAVALLUR, KOLATHUR, CHENNAI - 600082.

Its Delivered by next Day of booking. I appreciate your Fast Delivery.

But your people came from installation next 5 Days ( 27.05.23 ) with my pressure & lot of calls.

They done installation & finished their work but not properly done installation work.

We use our NEW AC Drain Water return back to Leaked in INDOOR ( AC ) only.

We raise the complaint same day that installation people & your Sathya Store also.

They said we will come tomorrow and resolve the issue.

But They resolve the issue after 10 Days only with my heavy pressure & lot of calls.

Now again we face the problem because of AC.

After 2 Months now last 7Days we face issue in this Air Conditioner Cooling Problem.

We complaint with same Sathya store & After they send Daikin service centre person.

And that person told me your AC billing still now Don"t Registered Properly in Daikin service centre.

Therefore we cannot service now. You go to where you bought it and ask.

So we went to Sathya store sales person Mr. Jagan & Ajay tell them what is te issue.
After that they discussion on that time they check that
The Installation men"s are did not come from Daikin.
Mr. Ajay sent by his personal contact people.

Then we knew that Mr.Ajay had made a big mistake.
Mr. Ajay contact details : +91 [protected] for your reff..

So I am expecting now your side I want you to give us a good answer..

Pls raise Complaint to High priority issue resolve my problem.

If any AC running do not properly refund my amount & you can take your things with you.

Awaiting for your prompt reply...

NOTE : My ISSUE
1) REGISTER OUR BILL PROPERLY IN DAIKIN AC SERVICE
2) RESOLVE MY ISSUE AS SOON AS POSSIBLE.

Expecting your fast Action & reply...

Rgds
Santhosh / Sravan
Hp:[protected]
Hp:[protected]