Sathya Agencies — Regarding the free installation Of AC

Evangeline Jebakumari

Apr 21, 2022

Address:

Salem ARRS multiplex opposite

Sir/Madam
I have a bought an LG AC at your Shop on 14.04.2022. GST Invoice no: 220200WSM2000969. We have received a coupon from your shop stating that we will not be charged for installation and it's absolutely free of cost. But now when L. G company service engineer came for installing the AC they're demanding an amount of ₹4500 for the same because our house is in the first floor.So when we enquired this at your shop they're are just saying some lame reasons and we didn't get any proper response. So it's now 6 days fully completed since we bought our AC. Already last year we purchased Eureka Forbes AC at your shop where we were fully satisfied by the customer service provided N we got our Installation free too at that time.. So thinking that we came to your shop again.but we were really disappointed.. So I kindly request you to resolve this and take necessary action for this.. Thank you.

Was this information helpful?

No (0)

Yes (1)

Verified Support

Apr 22, 2022

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]