Address: | Kota, Rajasthan, 324005 | Website: | savaari.com |
I wish to raise this complaint against savaari.com for my full refund of Pre-paid amount from their online portal for journey from Kota- Bhilwara- Udaipur- Kota, due to unsatisfied, Unsafe and incomplete services provided by them.
Starting with journey in travel of just 100KMs car met with a deadly road accident with cow, due to which car's radiator and bonnet got busted. After this when we restarted with journey, AC stopped working and we had to travel in completely uncomforting way, Well this wasn’t the end after a few kms from accident site driver took a wrong way which lead to unnecessary increase in Kms travelled.
Somehow with all those troubles we reached our first destination Bhilwara and wished to speak to call center for getting some solution of all, they neither responded well nor they gave a solution.
With all these troubles that we had during this horrible journey we got an email from Savaari.com without any empathy or concern about the passengers saying that we will be charged with the no. of Kms travelled and will be refunded with only the remaining amount and we ended the trip as the car is not in condition to travel more. Was this information helpful? |
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