[Resolved] Savex Technologies — Delivery of Phone | |||||
Phone ordered on 4th October 2021 via official Samsung Website. Order #[protected]. Phone shipped on 5th October 2021, Waybill number [protected]. E way bill was not provided initially by the seller, Savex Technologies; an official representative of Samsung. As of 10th October no E-way bill received. Official complaint ticket #28258502 not resolved and no action taken. Complaint again submitted today on 12th October, Phone still at point of origin in West Bengal. Has not moved. Called customer service since Thursday, 7th October. No response and no action taken. Heard more than 100 apologies. No official action taken. As of today 12th October, phone not shipped and no updates. WORST CUSTOMER SERVICE EVER. THE ABSOLUTE WORST. Was this information helpful? | |||||
Oct 13, 2021 Complaint marked as Resolved The phone was delivered within 2 days of receipt of the E-way bill. | |||||
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Om Tower, 4th Floor, Room No - 401, 32-Jawaharlal Nehru Road, Kolkata - 700071, West Bengal. GSTIN No : 19AAACS5547H1Z5
India
India
Samsung.in
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